Verifying your Information for a Square Installments Plan

Square Capital uses your personal information (name, Social Security number, date of birth, etc.) to verify your identity and process your application. If you received an error, it’s because we couldn’t verify the information provided. Review this article for tips on how you can verify your identity.

You may want to try the following:

  • Make sure you entered your full legal name. If you recently married, try using your birth name.

  • Check that your date of birth is entered correctly and follows the appropriate format: MM/DD/YYYY

  • Be sure that the information you provided, such as your SSN, is accurate.

Keeping these tips in mind, you can go back to your application and try entering these edits.