Square Shifts Subscription & Pricing

With Square Shifts, you have access to tools that help you easily manage your team. Offering both a free and paid plan, Square Shifts lets you decide how to manage your team’s schedule, view and allocate tips, update team member availability, and more.

When using the free plan of Square Shifts, your team members will have the ability to clock in and out at your point of sale or on the Square Team App while you’re able to schedule and track their time using shifts and timecards. To get started with the free plan, select the free version of Square Shifts from the Shifts section of your online Square Dashboard.

With Shifts Plus, you’ll have access to advanced features such as labor cost vs. sales reports, scheduling paid time off, commission tracking, and more. To get started, sign up for a 30-day free trial from the Shifts section of your online Square Dashboard. Pricing for Shifts Plus starts at $4 per active team member on your Square account.

Note: Shifts Free allows a maximum of five team members. If you wish to have six or more team members use scheduling, time tracking, or any other labor management features, you will be required to subscribe to Shifts Plus. The cap for Shifts Free does not apply to subscribers of Square Payroll.

Learn more about how to Get Started with Square Shifts.

Square Shifts Features

Scheduling & Shift Management

Time Tracking & Attendance

Labor Cost Reporting

Permissions

Wages & Compensation

Note: Subscribers to Team Plus, Square Appointments Premium, Square for Retail Premium, and Square for Restaurants Premium will have free access to all Shifts Plus features. No action is required on your Square account to access these features if you are subscribed to at least one of these services.

Compare Square Shifts and Shifts Plus

When you sign up for Square Shifts, you can assign your team personal passcodes to clock in and out and use timecards to log hours at your point of sale or on the Square Team App. You also have access to other basic features, such as shift scheduling, timecard reporting, labor cost reporting, and multiple wage tracking per team member.

By signing up for Shifts Plus, you’ll have access to additional advanced features such as:

• Time & Attendance: In addition to time tracking, you can enable alerts for break or shift violations, manage your team’s time off, allow your team to suggest edits to their timecards, and send your team shift and break reminders.

• Shift Scheduling: Allow your team to set their own availability and swap shifts, and allow timecard notes. 

• Labor vs. sales reporting: Run reports that track labor cost against sales by each team member.

• Advanced tip functionality: Use tip pooling features to equally divide each credit card tip across all tip-eligible team members clocked in at the time of the transaction or require team members to record cash tips when clocking out or switching roles.

• Commissions: track flat-rate or tiered commissions for your team.

• Permissions: In addition to a set of team permissions, Square Shifts Plus subscribers have access to a second customizable permission set. This custom permission set can be assigned to multiple employees and used to give your team access to complete certain tasks, like approving timecards or managing schedules. Learn more about creating and assigning permissions and custom permission sets.

The free version of Square Shifts allows access to all of the basic features listed in the table above for free for up to five team members. For teams of six or more, Shifts Plus is available at $4 per team member across all locations. If you are using the free version of Square Shifts and wish to add six or more team members to your account, you’ll need to upgrade your subscription to Shifts Plus beforehand.

Your subscription to Shifts Plus comes with a 30-day free trial. When your 30-day trial ends, your subscription fee will be based on the number of active team members on your account. For example, if at the beginning of your billing cycle you have six active employees and add four more team members throughout the billing cycle, you will be billed for six team members for that month’s bill. Any team members added later in the billing cycle will be included in the following month’s subscription charge. You will not be billed for team members that are not enrolled in any scheduling or time tracking functionality on your account.

Note: The team member cap for Shifts Free does not apply to subscribers of Square Payroll.

Pause or Cancel Your Subscription

You can also pause your subscription or unsubscribe at any time. Similar to a cancellation, each pause is managed per individual subscription. To pause or cancel your Shifts Plus subscription:

1. From your online Square Dashboard, select Account & Settings

2. Click Business information > Pricing & Subscriptions.

3. Under Subscription Pricing, click Manage next to the appropriate subscription.

4. Click Pause Subscription or Cancel Subscription.

When you pause your subscription, you’ll still have access to paid features for 30 days. Once your 30-day timeframe has expired, you will no longer be able to:

• Access labor vs sales or overtime reporting

• Access the time clock and timecard reporting 

• Track commissions or cash tips and pooling the tips across your team

• Assign new team members multiple job titles and wages

• Block early break clock-ins and allow team members to add notes to their shifts

Note: You can pause for up to three months and unpause at any time. Any existing team members will continue to have the ability to clock in and out and log their hours on timecards. To learn more about pausing subscriptions, visit our Pause Subscription FAQ.

Downgrade Subscription

If you use Shifts Plus to manage your team members but don’t need all of the paid features or if you have five or less employees, you have the option to downgrade your subscription to the free tier of Square Shifts. To downgrade your subscription:

1. From your online Square Dashboard, select Account & Settings

2. Click Business information > Pricing & Subscriptions.

3. Under Subscription Pricing, click Manage next to Shifts Plus.

4. Select the Square Shifts option, free of cost.

Learn more about managing your Square subscriptions and payment cards.