Customer Accounts for Square Online
Note: Using customer accounts requires an upgrade on your Square Online site.
Customer accounts for Square Online enable a direct relationship between you and your customers, and are the foundation for a more personalized buyer experience to drive repeat purchases. When buyers create an account with your online business, they can:
Track the status of existing orders.
Reference past orders and easily reorder their favorites.
View and edit Square Pay information for a faster checkout experience on future orders.
Note: The Customer Account page will be in the same style as the rest of your website, including colors, fonts, and buttons. Learn more about choosing styles for your Square Online site.
Enable or Disable Customer Accounts
To enable or disable customer accounts for your Square Online site:
From your Square Online Overview page, go to Settings > Customer Accounts or Shared Settings > Customer Accounts.
Toggle customer accounts on or off.
If you choose to disable customer accounts, buyers will no longer be able to view their order history, or their saved address and payment information. Existing customer accounts will be saved and accessible to buyers if you choose to reenable them in the future.
How Buyers Create New Customer Accounts
Buyers can create new customer accounts from your personalized order screen, while checking out, or directly from your site’s navigation menu.
How Buyers Manage Customer Accounts
Buyers can manage their customer accounts, as well as their Square Profile information whenever they log in.