Manage Multiple Websites with Square Online

With multiple websites in Square Online, you can manage all of your site items in a few different ways. Think of each of your sites as a virtual storefront. You choose which items from your Item Library to display on each site, and only items that have been assigned to those sites will be displayed once they’re published.

To add an existing item from your Square Item Library to a site:

1. From your Square Online Overview page, go to Items > Site Items.
2. Select Add from Item Library to choose the items you want to display on your site.
3. Select Add items.

To remove an item from being displayed on your site:

1. From your Square Online Overview page, go to Items > Site Items.
2. Using the checkboxes, select the items you want to remove.
3. Select Bulk edit > Remove from site.

To create a brand new item that doesn’t already exist in your Square Item Library:

1. From your Square Online Overview page, go to Items > Site Items.
2. Select Create new item. Creating a new item within Square Online will add it to your Square Item Library.
3. Select Save when finished.

To completely delete an item from both Square Online and your Square Item Library:

1. From your Square Online Overview page, go to Items > Site Items.
2. Using the checkboxes, select the items you want to delete.
3. Select Bulk edit > Delete. Deleting items in Square Online will also delete them everywhere in Square.

You can view which sites an item is available on and edit the item’s visibility. To view and edit item visibility:

1. From your Square Online Overview page, go to Items > Site Items and select an item to edit.
2. Under Visibility, choose a visibility setting and select the link to view which sites the item is assigned to.
3. Use the checkboxes to select or deselect sites, and select Save when finished.

You can also update visibility for multiple items at once using the bulk editing method, or update it directly from your Square Item Library by selecting an item and editing the Visibility under “Square Online settings.” Learn more about adding items and categories to Square Online, and creating and managing items in your Item Library.

The available item visibility settings are as follows:

• Visible: Your item is ready to sell online, and will show up in navigation and search results.
• Hidden: Your item is available for purchase online but only to those who have the direct link to it (useful for exclusive items).
• Unavailable: Your item cannot be purchased online (useful if you aren’t ready to sell the item).

Categories are unique to each website. To view, add, and edit categories for a specific site:

1. From your Square Online Overview page, use the site switcher menu to choose which site you want to work with.
2. Go to Items > Site Categories and select Add Category to create a new category, or select an existing category to edit.
3. Choose items to assign to the category and select Save when finished.

Categories are unique to each website. You can assign items to categories from any site and see which site a category belongs to.

To assign an item to one or more categories:

1. From your Square Online Overview page, use the site switcher menu to choose which site you want to work with.
2. Go to Items > Site Items and select an item to edit.
3. Under Categories, select Choose categories.
4. Use the menu to choose which set of categories to view, then check the boxes to add the item to those categories.
5. Complete your changes and select Save when finished.

To manage items within an existing category:

1. From your Square Online Overview page, go to Items > Site Categories.
2. Select the category in question.
3. Under Items, select Choose items to add more items to the category, and select Done when finished. You can also select “X” on an existing item to remove it from the category, or select and drag the items around to rearrange them within the category.
4. Complete all other changes and select Save when finished.

You must have a ship-from location assigned to each site that will ship online orders. The ship-from location is chosen during the site creation process. All other shipping settings are shared across all sites in your account.

To edit the ship-from location:

1. From your Square Online Overview page, go to Fulfillment > Shipping.
2. Select Edit by the ship-from location you want to change.
3. Edit the location and Save to apply your changes.

Pickup and local delivery settings are also shared for all sites, so if you’ve enabled one or both options for a location, they’ll be available on all sites using that location. You can edit the visibility for a location to exclude specific websites if need be.

To edit site visibility for pickup and local delivery:

1. From your Square Online Overview page, go to Fulfillment > Pickup & Delivery.
2. Select Edit by the location you want to change, then go to Site visibility.
3. Check the boxes to select or deselect sites for this location, then Save.