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Manage Multiple Websites with Square Online

You can create additional websites from your Square Online Overview page and assign items and locations from your Square Item Library to each one.

Add a New Site

To add your first new site:

  1. From your Square Online Overview page, select your account name in the upper-right corner.

  2. Select Add Site.

  3. Follow the prompts to name the new site and choose a location to sell from.

  4. Complete the setup steps to start building your new site.

To add additional new sites, you can use the site switcher dropdown menu and select Add site toward the bottom of your site list.

Note: a maximum 10 websites can be added per Square account.

Switch Between Sites

Square-Online-Site-Switcher-Dropdown-EN

Once you have at least two websites in your account, you can access the site switcher menu above the navigation menu.

Square-Online-Site-Switcher-EN

Use the menu to select a site, and your Overview page will update to display information about the selected site. You can also select ‘...’ > Delete site from the menu to remove one of your sites from Square Online.

Note: Deleting a site is not reversible.

Shared Settings

Some features and settings are shared among all websites in your account, while some are site specific. Items below the horizontal line in the navigation menu are shared settings, while those above the line are specific to the currently selected website.

Learn more about Square Online settings.

Assign Items to Sites and Categories

All websites in your account use the same item library, but you can assign items at the site level so you can sell an item on only one or any combination of sites in your account. Only visible items that are assigned to a site will appear on your ordering page for that website.

When viewing items, you’ll only see items that are assigned to the currently selected website. From your Square Online Overview page, you can complete any of the following actions.

Assign an existing item to a site

To assign an existing item to a Square Online site:

  1. Use the site switcher menu to choose which site you want to work with.
  2. Go to Items > Site Items and select Add from Item Library.
  3. Search specific items by name or use the Filters option to view items by location availability or stock quantity.
  4. Select Add items to save your changes.

View and edit item visibility

You can view which sites an item is available on and edit the item’s visibility. To view and edit item visibility:

  1. Go to Items > Site Items and select an item to edit.
  2. Under Visibility, choose a visibility setting and select the link to view which sites the item is assigned to.
  3. Use the tick boxes to select or deselect sites, and select Save when finished.

You can also update visibility for multiple items at once using the bulk editing method.

The available item visibility settings are as follows:

  • Visible: Your item is ready to sell online and will show up in navigation and search results.
  • Hidden: Your item is available for purchase online but only to those who have the direct link to it (useful for exclusive items).
  • Unavailable: Your item can’t be purchased online (useful if you aren’t ready to sell the item).

View, add and edit categories

Categories are unique to each website. To view, add and edit categories for a specific site:

  1. Use the site switcher menu to choose which site you want to work with.
  2. Go to Items > Site Categories and select Add Category to create a new category, or select an existing category to edit.
  3. Choose items to assign to the category and select Save when finished.

Assign items to categories

Categories are unique to each website. You can assign items to categories from any site and see which site a category belongs to. To assign an item to one or more categories:

  1. Go to Items > Site Items and select an item to edit.
  2. Under Categories, select Choose categories.
  3. Use the menu to choose which set of categories to view, then tick the boxes to add the item to those categories.

Note: To view your entire Square item catalogue, go to your Square Item Library.

Shipping, Pickup and Delivery Settings

Delivery

You must have a dispatch-from location assigned to each site that will dispatch online orders. The dispatch-from location is chosen during the site creation process. All other delivery settings are shared across all sites in your account.

To edit the dispatch-from location:

  1. From your Square Online Overview page, go to Fulfilment > Delivery.

  2. Select Edit by the dispatch-from location you want to change.

  3. Edit the location and Save to apply your changes.

Pickup and delivery

Pickup and local delivery settings are also shared for all sites, so if you’ve enabled one or both options for a location, they’ll be available on all sites using that location. You can edit the visibility for a location to exclude specific websites if need be.

To edit site visibility for pickup and local delivery:

  1. From your Square Online Overview page, go to Fulfilment > Pickup & Delivery.

  2. Select Edit by the location you want to change, then go to Site visibility.

  3. Tick the boxes to select or deselect sites for this location, then Save.

Manage Orders

Only orders for the currently selected site are displayed in Orders from your Square Online Overview page. Use the site switcher to change sites and view other orders.

You can also view orders from every website in your account. To view orders from all sites in your Square account (plus orders from any of your other channels), select View all orders to go directly to your Square Order Manager.

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