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Square Marketing Pricing

Square Marketing and Customer Engagement subscriptions are based on the number of subscribed customers (the customers you could reach via email) in your Customer Directory. Pricing is based on the following tiers:

Number of Subscribed Customers Monthly Cost
Up to 500 $15
501 - 1,000 $25
1,001 - 2,000 $35
2,001 - 4,000 $45
4,001 - 9,000 $75
9,001 - 15,000 $125
15,001 - 30,000 $200
30,001 - 50,000 $300
50,001 - 75,000 $425
Greater than 75,000 Contact Us

 Subscribed customers have a public email address in your Directory (i.e. the email address was actually entered into the customer’s profile) that has not bounced or been manually unsubscribed. Customers with a private email address (ie. not visible) and have made 1 or more payment in the last 12 months with your business will also be considered subscribed.

Square keeps track of your Subscribed customers in your Customer Directory. At any time you can visit the Directory to see how many subscribed customers you have.

If you have a small number of customers, or only need to send an occasional email, you may opt to pay $0.10 for each marketing email you send.

Managing Your Subscribed Customers

To manage the number of subscribed customers in your directory, you can do the following:

  1. Visit your Customer Directory and click Resolve Duplicates to fix any duplicate contacts that may exist.

  2. Review your directory for any old, empty or unused customer records, and delete them.

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