Can't Find Deposits?

Payments accepted with Square are deposited directly to your linked bank account based on your deposit schedule. If you can’t find a deposit, review the information below to make sure you’ve ruled out common issues:

  • Check your deposit schedule cutoff times. If payments were accepted after the day’s cutoff time, those payments will be sent in your next deposit.
  • Deposits aren’t sent Saturdays. You should receive payments accepted on Saturday, Monday morning. 
  • Most banks are closed weekends and holidays, so deposits are usually delayed during these times.
  • Make sure the payments you’re expecting have completed.
  • Make sure all payments were processed as credit and not recorded as cash, check, or other tender. Money isn’t actually processed through Square with the cash, check, and other tender options.
  • Check that your bank account is verified. If you take payments before linking your bank account, money will remain in your account balance until your bank is verified.
  • Check if a deposit is pending. Pending deposits will complete and should arrive in the next 1-2 business days.
  • Check your email to see if you’ve been contacted by Square. If you have, reply to that email.
  • Make sure your Square account isn’t linked to a closed bank account. Learn what to do if deposits were sent to a closed account.
  • Offline Mode payments will be sent per your deposit schedule once they’ve been uploaded.
  • Payments accepted with sign and tip on printed receipt will be deposited once they’ve been settled.
  • It can take a few business days for deposits to show up based on your bank’s processing speeds. Contact your bank to get information on their processing times.

Still need help? Ask the community

Visit community forum