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Feature log
All the things we’ve updated
Access and download tax slips in the mobile app
You can now view and download your tax slips directly from the Square app on your phone. Forms are available in your account's tax documents section, so you can pull them up during tax season without logging in to Square Dashboard or contacting support. Product Area: Reports, Account Target Audience: Food & Beverage, Retail, Services, Health & Beauty
AI-powered support assistant on iOS and Android
A built-in support assistant is now available directly in the Square Point of Sale app on iOS and Android. You can ask questions about features, troubleshoot errors, or get step-by-step guidance through workflows like setting up items, configuring tax rates, or managing team permissions. The assistant uses the screen you're currently on to tailor its responses, so you get relevant help without leaving the app. Product Area: POS Target Audience: Food & Beverage, Retail, Services, Health & Beauty
Appeal account deactivations through a self-service flow
If your account has been deactivated, you can now submit an appeal directly from your Square Dashboard instead of contacting support. The appeal flow walks you through providing business documentation, explaining your account activity, and answering questions about flagged transactions. Product Area: Account Target Audience: Food & Beverage, Retail, Services, Health & Beauty
Automatic kitchen display name updates for items
Kitchen display names now update automatically when you rename items or variations in your catalogue. Previously, display name changes required a manual update from Square's support team. Your Kitchen Display System tickets reflect your current item names without extra steps. Product Area: KDS, Items & Inventory Target Audience: Food & Beverage
Calculate tips on the full amount before loyalty redemptions
In your payment settings, you can now choose whether tip suggestions are calculated on the full transaction amount or only on the balance remaining after loyalty rewards are applied. When enabled, the tip screen at checkout presents percentages based on the original order total, even if a customer redeems loyalty rewards that reduce what they owe. This keeps tip amounts consistent regardless of how the order is paid. Product Area: Payments, Square Loyalty Target Audience: Food & Beverage, Retail, Services, Health & Beauty
Cleaner order status text alerts for buyers
SMS notifications sent to buyers when you update an order status have been rewritten to be shorter and easier to read. Each message now includes only the essential details: order number, status change, and pickup or delivery instructions. This reduces confusion for buyers tracking their orders. Product Area: Square Online, Square Orders Target Audience: Food & Beverage
Consistent page headers across Square Banking
Page headers across Square Banking now follow a standardised layout. Key actions like transfers and account settings appear in the same position on every Banking page, so the controls you need are where you expect them. Product Area: Banking Target Audience: Food & Beverage, Retail, Services, Health & Beauty
Cross-border transaction fees in reporting
Cross-border fees now appear as a separate line item across your reports in Square Dashboard. You can view these fees in transaction details and fee breakdowns alongside standard processing fees. Product Area: Reports, Payments Target Audience: Food & Beverage, Retail, Services, Health & Beauty
Curbside pickup for Square Online orders
You can now enable curbside pickup as a fulfilment option in your Square Online ordering settings. Customers who select curbside at checkout enter their vehicle details and receive instructions for where to pick up. Curbside orders appear alongside your other online orders with the vehicle information attached, so staff know which car to bring the order to. Product Area: Online Target Audience: Food & Beverage, Retail
Customise ordering channels by location
You can now enable or disable specific ordering channels, like Square Online or third-party delivery platforms, on a per-location basis. In your menu settings, each location has its own channel configuration, so Location A can accept Square Online orders while Location B uses only in-person POS. This gives you more precise control over where and how each location takes orders. Product Area: Items & Inventory, Online, Sales channels Target Audience: Food & Beverage
Display item variations as tappable tiles on your POS
Item variations can now appear as individual tiles on your Square Point of Sale grid in Standard mode. Configure which variations display as tiles in your item settings. This reduces taps during checkout for items with multiple sizes or options. Product Area: POS Target Audience: Food & Beverage, Retail
Early Feature Access for new rollouts
You can now preview upcoming feature releases and choose when to activate them across your locations. Each rollout includes a summary of what changed and how it affects your workflow, so you can prepare your team before anything goes live. You control the timing instead of having updates applied automatically. Product Area: Account Target Audience: Food & Beverage, Retail, Services, Health & Beauty
Fund arrival dates on your balance page
Your balance page now displays when each transfer is expected to arrive. Depending on the transfer, you'll see either a specific date or an estimated timeframe, and the information updates as each transfer progresses. Product Area: Banking Target Audience: Food & Beverage, Retail, Services, Health & Beauty
Import items from spreadsheets, PDFs, and other file formats
You can now upload item catalogues as spreadsheets, PDFs, or other common file formats, and Square automatically extracts and maps the data to your item fields. You review and edit the mapped columns before confirming the import. Square flags rows with missing or mismatched data so you can correct them inline before anything is saved to your catalogue. Product Area: Items & Inventory Target Audience: Food & Beverage, Retail, Services, Health & Beauty
On-demand delivery for Square Online orders
You can now offer on-demand delivery as a fulfilment option on your Square Online site. When a customer selects delivery at checkout, the order is automatically routed to a third-party delivery service like DoorDash or Uber Eats, which dispatches a driver to pick up from your location and deliver to the customer. Product Area: Online, Sales channels Target Audience: Food & Beverage, Retail
Run shift reports on Square Terminal and Square Handheld
You can now access shift reports directly on Square Terminal (T2) and Square Handheld (T3) without walking back to a stationary POS. Each report shows individual sales totals, tips, and payment breakdowns for the current shift. This helps your team close out faster at the end of the day.
Simplified hardware setup for ordering devices in Setup Guide
Setup Guide now walks you through configuring ordering hardware — from assigning printers to prep stations to connecting your Kitchen Display System — all in a single guided flow. Complete your entire device setup without ever leaving Setup Guide. Product Area: Hardware, KDS Target Audience: Food & Beverage
Bulk edit items in menus
Update multiple items using the bulk editing tool right from your Dashboard to easily make changes to your menu at scale.
Item availability
Easily manage item availability from POS or Dashboard — mark items sold out, set stock counts, or toggle inventory tracking with just a few taps.
Stock Overview
Simplify inventory management with the new Stock Overview page on Square Dashboard. See real-time stock and edit quantities instantly — all from your POS or computer.
Activate Square Card instantly with QR code
Scan the QR code printed on mailed Square Cards to activate them immediately without entering the expiry date or CVC. This reduces activation errors and support requests, so you get the card ready to use faster and with less friction. Faster activation means quicker access to funds and fewer interruptions to daily operations.
Details
Cardholders can activate their Square Card by scanning the QR code included in the mailed card—no manual entry of expiration dates or CVC required. The streamlined flow reduces typing errors and speeds up activation while maintaining secure verification behind the scenes.
For your business, that adds up to less time spent on setup and fewer calls to support, so cards are in-hand and ready for purchases or payouts sooner. Faster, simpler activation helps you avoid delays in buying supplies, paying vendors or accessing cash flow, and makes it easier for you to adopt and use Square Card from day one.
Make staff breaks mandatory and easy to track
Require breaks based on shift length or consecutive hours and get alerts when breaks aren’t taken. This gives you clear visibility into how policies are followed so you can support your team’s wellbeing, reduce compliance risk and keep accurate time records.
Details
Set required-break rules in the Square Dashboard or Square app—require a break after a set number of hours or for shifts longer than a specified length. When a break is missed, managers see alerts and the missed break is flagged on the employee’s timecard so you can follow up and correct records.
Putting breaks on autopilot helps you enforce consistent policies across shifts and locations, supporting staff health and reducing compliance risk. Combined with scheduling and timecard features, Required Breaks makes it simpler to spot patterns and coach teams with confidence.
Manage item availability
Track item counts, turn inventory tracking on or off and reset availability each day directly from Square Point of Sale. The updated flow helps you stay on top of availability so your team is always ready for service. Long-press an item tile on your menu to get started.
Standardize your reporting day for accurate revenue
Set a single reporting day so numbers in Square Dashboard, transfers reports and settlement times align. When your reports match, reconciliation takes less time, accounting errors drop and you get clearer day-over-day revenue insights to help protect cash flow.
Details
We are formalizing reporting day so all of your daily reports use the same start and end times. By aligning Dashboard reports, sales summaries, transfer reports and settlement timing, you’ll see the same totals across tools instead of reconciling small differences manually. This reduces the time you spend fixing discrepancies, lowers the risk of accounting mistakes and makes cash-flow forecasting and tax reporting more reliable. In short, consistent reporting hours cut reconciliation work and help you act on revenue insights with confidence.
Change device modes remotely in Dashboard
Save time managing multiple locations by switching device modes—like Standard or QSR—directly from your Dashboard. No need to visit each site or handle every device manually.
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