When a happy customer asks about a product or placing a big order tomorrow, use Square Messages to send more details, an estimate and a thank-you text right away. Always be ready to move quickly on opportunities.
“I think you forgot my slice of cake!”
– Erin Hills, loves Cate’s Deli’s desserts
Go above and beyond
Offer the best customer experience by replying to feedback. Keep customers’ messages, favourite products and recent services at your fingertips – you have easy access to the details that help you build relationships.
“Sorry, I won’t be able to make it until after 5. Can I reschedule?”
– Lauren Noble, Iris & Onyx’s one o’clock
Spend less time scheduling
Square Assistant is a digital messaging tool that reschedules, cancels and confirms appointments for you, so you get time back. Monitor what Square Assistant is saying and take over the conversation at any time.