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Configura el hardware de Square Kiosk

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  • Account owners or team members can set up Square Kiosk hardware. Only account owners can set up the Square Kiosk app.

    • Acerca del hardware de Square Kiosk

    Square Kiosk (anteriormente conocido como Square Stand Mount) es un punto de venta versátil basado en iPad que puede fijarse fácilmente a una pared, a un mostrador o a un pedestal compatible con VESA en cualquier parte de tu tienda. Con los lectores para tarjeta con chip y sin contacto integrados, puedes aceptar pagos con tarjetas EMV, tarjetas sin contacto y pagos móviles sin contacto, como Apple Pay y Google Pay. 

    Cuando Square Kiosk se combina con la aplicación de Square Kiosk, crean una solución de punto de venta de autoservicio que permite a los clientes realizar pedidos y completar el flujo del proceso de pago. 

    El hardware de Square Kiosk también puede funcionar como un dispositivo de punto de venta que ahorra espacio y puede ejecutar cualquier aplicación de Punto de venta de Square, sin necesidad de la suscripción a la aplicación de Square Kiosk. Esta opción es ideal para los negocios que operan en espacios pequeños o limitados y necesitan montar su dispositivo de punto de venta en una pared.

    Antes de comenzar

    El hardware de Square Kiosk es compatible con las siguientes Aplicaciones de Square:

    Nota: solo la aplicación de Square Kiosk admite la interacción de autoservicio para los clientes. 

    Hay dos versiones de hardware de Square Kiosk. La compatibilidad con iPad varía según la versión de Square Kiosk que tengas.

    Square Kiosk (v2) tiene un conector USB-C para iPad y es compatible con estos modelos de iPad:

    • iPad (10.ª generación)

    • iPad Pro 11 pulgadas (1.ª, 2.ª, 3.ª y 4.ª generación)

    • iPad Air (4.ª y 5.ª generaciones)

    • iPad Air de 11 pulgadas (M2)

    Square Kiosk (v1) tiene un conector Lightning para iPad y es compatible con estos modelos de iPad:

    • iPad (7.ª, 8.ª y 9.ª generación)

    • iPad Air (3.ª generación)

    • iPad Pro de 10.5 pulgadas

    Square Kiosk tiene cuatro opciones de instalación diferentes que se adaptan a tu negocio:

    • Soporte angular para pared 

    • Soporte plano para pared

    • Soporte para el mostrador

    • Soporte VESA


    Para crear una estación de quiosco de autoservicio, necesitarás Kit de hardware de Square Kiosk, la aplicación de Square Kiosk, un iPad compatible y un dispositivo de punto de venta complementario. Consulta las Especificaciones técnicas de Square Kiosk para obtener más información sobre lo que viene en la caja, las dimensiones, la conectividad y más.

    El hardware de Square Kiosk combinado con la aplicación Square Kiosk está diseñado solo como una estación de pedidos orientada al cliente. Requiere un dispositivo de punto de venta complementario para que puedas aceptar pedidos, imprimir pedidos y aceptar ventas en efectivo. Solo necesitas un dispositivo de punto de venta complementario, independientemente de si tienes varios Square Kiosk.

    Instrucciones de instalación para el hardware de Square Kiosk

    Angled wall mount

    The angled wall mount positions the screen at an upward angle toward staff and customers.

    1. Pick a spot on your wall: Hold up Square Kiosk against the wall to find your preferred height. Avoid placing over studs.
    2. Position the angled bracket: Level the bracket on the wall, then mark the position of the screw holes with a pencil.
    3. Drill the holes where you just marked: For drywall installation, use the included drywall drill bit.
    4. Screw the angled bracket into the wall: Insert the wall anchors into the drill holes. Position the angled bracket, then insert the wall screws into the front and screw in, making sure the bracket is level as you fully tighten.
    5. Plug the hub into Square Kiosk: Starting from the bottom of the bracket, thread the hub’s USB-C cable through the pass-through hole and into the connector on the back of Square Kiosk.
    6. Place Square Kiosk into the bracket: Tighten the center mounting screw until you cannot see any of the red sidewall on the screw. Make sure it is secure and does not wiggle.
    7. Plug in Square Kiosk: Plug the power adapter’s USB-C cable into the hub, then plug one end of the power adapter cable into the power adapter and the other into an outlet.
    8. Slide your iPad in and secure it: Dock your iPad to the connector and make sure the security latch clicks. Optional: To further secure your iPad, use a small Phillips screwdriver to attach the security screw to the side of Square Kiosk.

    Flat wall mount

    The flat wall mount has a slim, space-saving profile that sits flat against the wall.

    1. Pick a spot on your wall: Hold up Square Kiosk against the wall to find your preferred height. Avoid placing over studs.
    2. Position the flat bracket: Level the bracket on the wall, then mark the position of the screw holes with a pencil.
    3. Drill the holes where you just marked: For drywall installation, use the included drywall drill bit.
    4. Screw the flat bracket into the wall: Insert the wall anchors into the drill holes. Position the flat bracket, then insert the wall screws into the front and screw in, making sure the bracket is level as you fully tighten.
    5. Plug the hub into Square Kiosk: Press the hub’s USB-C cable into the cable channel on the back of Square Kiosk. Check that there is no interference between the cable and the mount screw.
    6. Place Square Kiosk into the bracket: Tighten the center mounting screw until you cannot see any of the red sidewall on the screw. Make sure it is secure and does not wiggle.
    7. Plug in Square Kiosk: Plug the power adapter’s USB-C cable into the hub, then plug one end of the power adapter cable into the power adapter and the other into an outlet.
    8. Slide your iPad in and secure it: Dock your iPad to the connector and make sure the security latch clicks. Optional: To further secure your iPad, use a small Phillips screwdriver to attach the security screw to the side of Square Kiosk.

    Countertop mount

    The countertop mount creates a low-profile countertop POS that angles the screen upwards.

    1. Pick a spot on your counter: With the angled bracket facing you, pass the power adapter cable through the hole.
    2. Plug the hub into Square Kiosk: Make sure the hub’s USB-C cable is firmly pushed in.
    3. Place Square Kiosk into the bracket: Tighten the center mounting screw until you cannot see any of the red sidewall on the screw. Make sure it is secure and does not wiggle.
    4. Plug in Square Kiosk: Plug the power adapter’s USB-C cable into the hub, then plug one end of the power adapter cable into the power adapter and the other into an outlet.
    5. Slide your iPad in: Dock your iPad to the connector and make sure the security latch clicks.
    6. Optional: Secure your iPad: Using a small Phillips screwdriver, attach the security screw to the side of Square Kiosk to further secure your iPad.

    VESA mount

    The VESA mount uses any 100mm x 100mm VESA mount to attach a standalone pedestal, swing arm, or other setup option.

    1. Plug the hub into Square Kiosk: Decide which side you want the hub’s USB-C cable to exit, then slot it into the cable channel, or if VESA mount allows, run the cable through the VESA mount.
    2. Screw Square Kiosk onto the VESA plate: Align the 100mm x 100mm VESA plate screw holes with the threads on the back of Square Kiosk and screw on.
    3. Plug in Square Kiosk: Plug the power adapter’s USB-C cable into the hub, then plug one end of the power adapter cable into the power adapter and the other into an outlet.
    4. Slide your iPad in and secure it: Dock your iPad to the connector and make sure the security latch clicks.
    5. Optional: Secure your iPad Using a small Phillips screwdriver, attach the security screw to the side of Square Kiosk to further secure your iPad.

    Conecta accesorios a Square Kiosk

    Using Square Kiosk as a self-serve ordering station with Square Kiosk app

    When Square Kiosk hardware is running with the Square Kiosk app, it can not directly connect to accessories, such as barcode scanners and receipt printers, through USB, Wi-Fi/Ethernet, or Bluetooth. However, you can print Kiosk order tickets through your companion Point of Sale device(s) that are connected to your kitchen printers. Only one companion Point of Sale device is needed, regardless if you have multiple Square Kiosks.

    Print Kitchen Tickets through Kiosk

    To send your Kiosk orders to your kitchen printer through your Point of Sale device:

    1. On your Point of Sale device, navigate to More > Settings > Hardware > Printers.
    2. Select the Printer Profile and toggle Online and Kiosk order tickets ON.

    Note: If you are printing by category, ensure that the categories enabled for Square Kiosk are selected in the printer profile as well.

    These kitchen tickets will print through the printer set-up via your Point of Sale device, along with any other kitchen ticket created from a Point of Sale order.

    Using Square Kiosk as a Point of Sale:

    When Square Kiosk hardware is used with other Square apps (except the Square Kiosk app) it can connect to USB, Wi-Fi/Ethernet, or Bluetooth accessories. You can view printers, cash drawers, barcode scanners, scales, and more accessories that are compatible with your Square Kiosk:

    1. Go to Square’s compatibility page for hardware accessories.
    2. Click an accessory option.
    3. Click the Select Square hardware drop-down menu and select Square Kiosk.
    4. View a list of accessories compatible with your Square Kiosk.

    Once you have your hardware, learn how to connect it to your Square Kiosk:

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