Cardholders can choose to receive automatic receipts for purchases from sellers that use Square. This allows cardholders to enter their email address once, and then they’ll automatically get a receipt sent to that email after all purchases made from Square sellers using the same card number.
Square securely associates payment information with the email address entered for a receipt, so customers don’t have to worry about entering receipt information during each sale.
If a card with the same number is shared amongst family members, you can click “Manage preferences” from any Square receipt to unsubscribe from automatic receipts. Unsubscribing from automatic receipts will allow you and anyone sharing this payment card number to choose a preferred receipt delivery method during each future purchase at Square sellers. You will not be automatically opted-in to automatic receipts unless you choose to do so from a future receipt.
If you’re unsure of the email address associated with a shared card number and you’d like help disassociating it, you can click “Not Your Receipt” at the bottom of your Square receipt or contact us.
Learn more about unrecognized receipts or receipts received in error.