Yes. Businesses that process over AUD 250,000 per year in card payments may be eligible for custom processing rates and discounts on Square software and add-ons. To find out if your business qualifies, contact the Square Sales team.

Yes. Square Point of Sale software has a free plan available with no setup fees or monthly software fees. You only pay a processing fee when you accept a payment. The free plan also includes a range of useful tools such as inventory management, staff management, customer relationship management and sales reporting to help you run your business efficiently and smoothly.

You can purchase Square hardware from major retailers across Australia, including JB Hi-Fi, Officeworks, Costco and Harvey Norman. Buying in-store lets you get started with Square straight away without waiting for delivery or lengthy approval processes that are common with traditional EFTPOS providers. You can find a full list of retailers and online purchase options here.

Square is designed for fast and easy setup. You can create an account and start accepting payments within minutes — with no complex onboarding required. Simply download the Square app and connect your hardware or use Tap to Pay to start selling with just your iPhone or Android device.

Yes. Square is built for the hospitality industry, offering tools designed specifically for cafes, restaurants and bars. Features include multi-channel menu management, table layouts, coursing, integrated kitchen display system, and self-serve kiosk ordering.

Square is also a great fit for retailers, beauty and professional services, with specialised POS features tailored to each type of business and the way you work.

Yes. Square includes an offline mode that lets you continue taking card payments for up to 24 hours when your internet connection or Wi-Fi is unavailable. As long as you enable offline mode before losing connection, transactions made offline are stored securely and processed automatically once you reconnect. This means you can keep accepting payments anywhere and never miss a sale even if the network goes down temporarily.*

*You can process transactions through offline payments for up to 24 hours in a single offline session. Your offline payments will be declined if you do not reconnect to the internet within 24 hours of the start of your offline payment session. By enabling offline payments, you are responsible for any expired, declined or disputed payments accepted while offline. Square is unable to provide customer contact information for payments declined while offline. eftpos-only cards, Square Gift Cards and Afterpay transactions do not work with offline payments. Offline payments are not supported on older versions of Square Reader (1st generation – v1 and v2). Learn more on identifying your contactless reader or how to enable and use offline payments.

Yes. Square is designed to be flexible and grow with your business, whether you’re adding new locations, staff, products, or managing a loyal customer group. You can manage everything in one place with centralised management tools, synced inventory and unified reporting across all sides of your business.

Square also supports multi-location management, custom staff permissions and integrations with leading apps for accounting, marketing, reservations, eCommerce and fulfillment. This flexibility helps your business stay connected and efficient as it expands.