Edit Square Kiosk menus, items, and categories
About Square Kiosk
Square Kiosk is designed as a self-serve ordering station that pairs with the Square Kiosk app and allows your customers to place orders from your kiosk.
If you sell food and beverages, manage your kiosk display through menus.
If you sell non-food items, use items and categories to organize your kiosk display.
Before you begin
The steps in this article only apply to sellers using Square Kiosk with the Square Kiosk app as a customer-facing order station.
Before you can edit your kiosk customer display, you need to Set up Square Kiosk. The setup and management of your kiosk differs if you sell food and beverages versus retail items.
Set up food and beverage items on your kiosk
Create menus. Learn how to Create and update menus.
If you already use menus with Square, learn how to Manage your menus across locations and sale channels.
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If you need to organize a menu, Create a menu group and edit layout.
Square Kiosk does not support age verification for alcohol or any other age-restricted item sales during the customer purchase process. You can take our feedback survey to request this feature and share your experience with Square Kiosk.
Set up non-food items on your kiosk
Create and edit item categories. Categories are used for reporting, kitchen routing, standard mode organization, and retail item management.
Manage menus on your Kiosk
To manage your menus for kiosk:
Sign in to Square Dashboard and go to Items & services (or Items & menus or Items & inventory) > Menus.
Select the menu you want to manage for your kiosk.
Click the 3 dot icon beside the menu name > Edit menu details.
Under Sales channels, toggle Kiosk ON.
Select the locations where this menu should appear.
Click Save.
You can assign multiple menus to your kiosk and control which menus appear at different times using menu hours. You can also set the order in which menu groups and items appear by editing your menu.
Edit retail items and item categories on your kiosk
If you do not have access to Menus, you can make items and item categories visible on your kiosk customer display by adjusting the sales channel (where it’s sold) and selecting locations.
The categories set to be visible on Kiosk are how buyers will see your items organized.
- Sign in to Square Dashboard and go to Settings > Device management > Kiosk.
- Click Edit categories. You will see a list of categories that are assigned to Kiosks. If you do not see your category in this list, click Reset all filters > Apply.
- To set an individual category to be visible on Kiosk, select a category and toggle Kiosks ON under the Channel visibility section.
- To set multiple categories, check the box next to each category > click Actions > Add to channels > select Kiosks.
- Click Save.
To rearrange the order in which categories display:
- Sign in to your Square Dashboard and go to Items & services (or Items & menus or Items & inventory) > Items > Categories.
- Select Rearrange to adjust the order your categories are listed.
- Click, hold, and drag the six vertical dots icon next to categories to arrange them in your ideal order.
- Select Done rearranging to save these changes.
- Sign in to Square Dashboard and go to Settings > Device management > Kiosk.
- Click Edit items. You will see a list of items that belong to categories that are assigned to Kiosks. If you do not see the item you are looking for in this list, click Reset all filters > Apply.
- Click on a specific item to open the Edit item page.
- Click the Locations drop down menu and select the locations where the item is sold.
- Scroll to the Where it’s sold section and toggle Kiosks ON.
- Scroll to Categorization and select a category that is visible on the Kiosk.
- Click Save.
To add multiple items at once:
- Sign in to Square Dashboard and go to Settings > Device management > Kiosk.
- Click Edit items. You will see a list of items that belong to categories that are assigned to Kiosks. If you do not see the item you are looking for in this list, click Reset all filters > Apply.
To update location:
- Check the box next to each item and click Edit items.
- Scroll to the Locations column. If it’s not visible, click Attributes and then check the box for Locations in the dropdown.
- Select the column or use SHIFT to select multiple cells and update the location.
- Click the blue location name.
- Select the applicable location(s) and click Save.
- Click Update variations.
To update sales channels:
- Check the box next to each item and click Actions.
- Click Update sales channels and select Kiosks.
- Click Update.
To update item categories:
- Go to Items > Categories.
- Select the category you want to add items to.
- Scroll to Items and click Edit.
- Select the items you want to add to the category.
- Click Done.
To rearrange the order in which items display:
- Sign in to your Square Dashboard and go to Items & services (or Items & menus or Items & inventory) > Items > Categories.
- Select a category to edit.
- Click Rearrange under the Items section.
- Drag and drop category items into your preferred order using the dot icons to the left of the item name.
- Select Done to finish rearranging items.
- Select Save to to save the changes to the category.
Improve item visibility on Kiosk
We strongly suggest adding images to your items and item categories to display on your Kiosk menu and make it more visually engaging for your customers. Each item and category will show an image in the Kiosk customer experience. If a category does not have an image, an available item image will be displayed.
You can use the free Square Photo Studio app to help you create professional photos and sync them with your items list. Learn how to Upload and manage item images and Use the Square Photo Studio app.
Square Kiosk allows customers to add items with no associated price ($0) to their cart, similar to priced items. When ordering, the cost will display as $0 instead of “No Price.” Customers must still complete the checkout process on the kiosk, even if the total is $0.
Add a custom order item modifier
You can add a text modifier to allow customers to enter requests and customize select items on your kiosk customer display as they order. Use text modifiers for substitutions, allergy information, or other adjustments that your preset modifiers don’t cover.
Before you can add a text modifier to your items, you need to create a text modifier. Learn how to Create and manage item modifiers.
To add an existing text modifier to your items:
Sign in to Square Dashboard and go to Settings > Device management > Kiosk.
Click Edit items. Select the Filter to view a customized list of your items or click Reset all filters > Apply to view all your items.
Click on a specific item to open the Edit item page.
Scroll to the Modifiers section and click Add.
Select the text modifier and click Done.
Click Save.