Square Shifts Subscription & Pricing
Square Shifts offers a free and paid version to track your team’s time from the Square Point of Sale and Square Team app, manage your team’s rota, view and allocate tips and update team member availability.
With the free plan of Square Shifts, your team members can clock in and out at your point of sale or on the Square Team App. With Shifts Plus, you’ll have access to advanced features, such as labour cost vs sales reports, putting paid time off on the rota and commission tracking. To get started, select a Square Shifts plan from the Shifts section of your online Square Dashboard.
With Shifts Plus, you’ll have access to advanced features such as labour cost vs sales reports, putting paid time off on the rota, commission tracking and more. To get started, sign up for a 30-day free trial from the Shifts section of your online Square Dashboard. Keep in mind that Shifts Plus has a minimum subscription requirement of two team members per month, which includes the account owner.
Shifts Plus Pricing
Square Shifts Plus pricing is tiered based on the number of team members using Square Shifts features on your Square account, including account owners, and has a minimum subscription requirement of two team members. Shifts Plus also comes with a 30-day free trial. When your 30-day trial ends, your subscription fee will be based on the number of active team members on your account.
| Number of team members | Pricing per team member |
|---|---|
| 1-10 | £3.00 |
| 11-20 | £2.50 |
| 21-50 | £2.25 |
| 50+ | £1.75 |
Note: Shifts Free allows a maximum of five team members, including account owners. If you wish to have six or more team members use rota management, time tracking or any other labour management features, you will be required to subscribe to Shifts Plus.
Learn more about how to Get Started with Square Shifts.
Square Shifts Features
Rota & Shift Management
| Feature | Shifts Free | Shifts Plus |
|---|---|---|
| Create and publish schedules | Up to 10 days in advance | Unlimited |
| Shift notes | ✔ | ✔ |
| Duplicate shift schedules | ✔ | ✔ |
| Team members set availability through the Team App | ✖ | ✔ |
| Manage time off | ✖ | ✔ |
| Open shift scheduling | ✖ | ✔ |
| Shift swapping | ✖ | ✔ |
Time Tracking & Attendance
| Feature | Shifts Free | Shifts Plus |
|---|---|---|
| Clock in/out on point of sale or Team App | ✔ | ✔ |
| Timecards & time reporting | ✔ | ✔ |
| Overtime & break tracking | ✔ | ✔ |
| Timecard notes | ✖ | ✔ |
| Timecard edits suggested by team | ✖ | ✔ |
Labour Cost Reporting & Controls
| Feature | Shifts Free | Shifts Plus |
|---|---|---|
| Basic labour cost and overtime reporting | ✔ | ✔ |
| Labour vs sales reporting | ✖ | ✔ |
| Sales reporting by team member | ✖ | ✔ |
| Alerts for unscheduled shifts, early or late clock-in/out and break violations | ✖ | ✔ |
| View rostered vs actual hours | ✖ | ✔ |
| Early or unscheduled clock-in prevention | ✖ | ✔ |
| Break, clock-in and shift reminders for team members | ✖ | ✔ |
| Block ending breaks early | ✖ | ✔ |
| Auto clock out | ✖ | ✔ |
| Convert paid break overages to unpaid breaks | ✖ | ✔ |
Permissions
| Feature | Shifts Free | Shifts Plus |
|---|---|---|
| Custom permission sets | One custom permission set | Two custom permission sets |
Wages & Compensation
| Feature | Shifts Free | Shifts Plus |
|---|---|---|
| Support for hourly and salaried team members | ✔ | ✔ |
| Multiple jobs/wages per team member | ✔ | ✔ |
| Export timecard reports | ✔ | ✔ |
| Sync with Square-integrated partners | ✔ | ✔ |
| Tip tracking | ✔ | ✔ |
| Tip pooling | ✖ | ✔ |
| Cash tip tracking | ✖ | ✔ |
| Commission tracking | ✖ | ✔ |
Note: subscribers to Square Appointments Plus and Premium and Square for Restaurants Plus and Premium will have free access to all Shifts Plus features. No action is required on your Square account to access these features if you are subscribed to at least one of these services.
Pause or Cancel Subscription
You can also pause your subscription or unsubscribe at any time. Similar to a cancellation, each pause is managed per individual subscription. To pause or cancel your Shifts Plus subscription:
log in to your online Square Dashboard and select Account & Settings.
Click Business information > Pricing & Subscriptions.
Under Subscription Pricing, click Manage next to the appropriate subscription.
Click Pause Subscription or Cancel Subscription.
When you pause your subscription, you’ll still have access to paid features for 30 days.
Note: you can pause your subscription for up to three months and resume at any time. Any existing team members will continue to have the ability to clock in and out and log their hours on timecards. To learn more about pausing subscriptions, visit our Pause Subscription FAQ.
Downgrade Subscription
If you use Square Shifts Plus, you can downgrade your subscription to the free tier of Square Shifts. To downgrade your subscription:
log in to your online Square Dashboard and select Account & Settings.
Click Business information > Pricing & Subscriptions.
Under Subscription Pricing, click Manage next to Shifts Plus.
Select the Square Shifts option.
Learn more about managing your Square subscriptions and payment method.