Connect accessories to your restaurant point of sale

You can connect printers by Ethernet or USB cable, Wi-Fi, Bluetooth, AirPrint or Static IP.

Connect a printer via Ethernet cable

1. Connect one end of the cable into the rear panel of the printer and plug the other end of the cable into the wireless router’s Ethernet port.
2. Open your Restaurants POS app on the device to which you want to connect and tap Account > Settings > Hardware.
3. Under Connect and manage, select Printers.
4. Tap Create a printer profile.
5. Enter a Printer name.
6. Under Printer model, tap Select printer.
7. Under Use this printer for, select and customise one of the options: Receipts, In Person Order, Online Order, Order Ticket Stubs or Void Tickets.
8. Tap Save.

Connect a printer via Wi-Fi

To pair a printer via Wi-Fi, make sure your printer is connected to your Wi-Fi network. Once you confirm your printer is connected, you can connect your printer to your point of sale

1. Open your Restaurants POS app on the device to which you want to connect and tap Account > Settings > Hardware.
2. Under Connect and manage, select Printers.
3. Tap Create a printer profile.
4. Enter a Printer name.
5. Under Printer model, tap Select printer.
6. Under Use this printer for, select and customise one of the options: Receipts, In Person Order, Online Order, Order Ticket Stubs or Void Tickets.
7. Tap Save.

Connect a printer via USB cable

1. Plug your supported USB receipt printer into a power source.
2. Plug the USB cable from your printer into the USB hardware hub.
3. Open your Restaurants POS app on the device to which you want to connect and tap Account > Settings > Hardware.
4. Under Connect and manage, select Printers.
5. Tap Create a printer profile.
6. Enter a Printer name.
7. Under Printer model, tap Select printer.
8. Under Use this printer for, select and customise one of the options: Receipts, In Person Order, Online Order, Order Ticket Stubs or Void Tickets.
9. Tap Save.

Connect a printer via Bluetooth

1. Turn on your printer.
2. Open your iPad or Square device settings and select Bluetooth.
3. Turn on Bluetooth on your device and select your printer. If prompted for a PIN, enter 1234.
4. Open your Restaurants POS app on the device to which you want to connect and tap Account > Settings > Hardware.
5. Under Connect and manage, select Printers.
6. Tap Create a printer profile.
7. Enter a Printer name.
8. Under Printer model, tap Select printer.
9. Under Use this printer for, select and customise one of the options: Receipts, In Person Order, Online Order, Order Ticket Stubs or Void Tickets.
10. Tap Save.

Your connected printer should display automatically. If you don’t see your printer, try connecting your printer via Bluetooth again.

Connect an Airprint printer

1. Open your Restaurants POS app on the device to which you want to connect and tap Account > Settings > Hardware.
2. Under Connect and manage, select Printers.
3. Tap Connect AirPrint printer.
4. Under Use this printer for, select and customise one of the options: Receipts, In Person Order, Online Order, Order Ticket Stubs or Void Tickets.
5. Tap Save.

Connect a printer using a static IP address

1. Open your Restaurants POS app on the device to which you want to connect and tap Account > Settings > Hardware.
2. Under Connect and manage, select Printers.
3. Tap Advanced printer setup and select Epson Printer or Star Printer.
4. Enter the Static IP Address and tap Done.
5. Under Use this printer for, select and customise one of the options: Receipts, In Person Order, Online Order, Order Ticket Stubs or Void Tickets.
6. Tap Save.

If you have trouble connecting your printer to your point of sale, troubleshoot your printer.

1. Open your Restaurants POS app on the device to which you want to connect and tap Account > Settings > Hardware.
2. Under Connect and manage, select Bar code scanners.
3. If your Bluetooth scanner doesn’t automatically connect, tap Connect a Bluetooth scanner.
4. Scan the barcode that appears with your scanner to connect the device.
5. Open your iOS settings and select Bluetooth.
6. Make sure Bluetooth is turned on and select the device named Socket CHS.

If you have trouble connecting your barcode scanner to your point of sale, troubleshoot your barcode scanner.

To link your cash drawer to your point of sale, you can connect it to a supported receipt printer that has a peripheral drive connector using an interface cable. Most receipt printers, except mobile Bluetooth printers, generally have a peripheral drive connector. Once you connect your cash drawer to your printer, you can connect it to your point of sale.

1. Open your Restaurants POS app on the device to which you want to connect and tap Account > Settings > Hardware.
2. Under Connect and manage, select Cash drawers.
3. Connect your cash drawer and tap Test Cash Drawer.

If you have trouble connecting your cash drawer to your point of sale, troubleshoot your cash drawer.