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Add pop-ups to your Square Online site

Who is this article for?
  • Sellers with online permissions. Set permissions in Square Dashboard.
  • Square Online subscribers
  • About pop-ups

    You can add pop-ups to your site to catch the attention of your visitors when they view your website. There are four types of pop-ups:

    • Collect emails: collect email addresses from your customers to add them to your mailing list.

    • Offer a coupon: bring attention to coupons you're offering to encourage online sales (Square Online Plus or Premium required).

    • Make an announcement: share important news or updates.

    • Verify age: prevent minors from accessing your site.

    For pop-ups, you can customise:

    • Title and text

    • Form fields

    • Action buttons

    • Background colour

    Before you begin

    You can create pop-ups from your Square Dashboard. 

    The pop-up editor is separate from the site editor for your Square Online site. This editor has a similar interface where you see all of your editing options and settings in the editing panel, as well as a preview of what the live pop-up looks like. Available settings vary depending on which style of pop-up you’re creating.

    To add a coupon pop-up, make sure you already created a coupon. Learn how to create discounts and coupons for Square Online items.

    Create a pop-up

    You can add a pop-up to your Square Online site from your Square Dashboard.

    1. Sign in to your Square Dashboard and go to Sales channels > Online > Communications > Pop-ups.

    2. Choose your pop-up type to open the pop-up editor.

    3. Go to Style and Content and Settings in the editing panel to customise the pop-up. You can also use the buttons at the top of the editor to see how it displays on mobile or check out the confirmation message.

    Build and customise your pop-up and select Publish to see your changes live. Publishing your pop-up also publishes your website.

    For the age verification pop-up, Square does not provide any guarantee, assurances, or warranty that our services are compliant with any applicable age verification laws. Read the full disclaimer in your Square Dashboard before you add an age verification pop-up to your website.

    Edit pop-ups

    You can view and manage any pop-ups you created from your Square Dashboard.

    1. Sign in to your Square Dashboard and go to Sales channels > Online > Communications > Pop-ups.

    2. Click (•••) > Edit to make changes to your existing popup. The pop-up is temporarily disabled during editing. Publish your site again after making changes.

    3. Click (•••) > Change name to change the internal name of your pop-up, or click Delete to remove it from your site.

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