Create discounts for Square Online items
Discounts are a great way to incentivise your customers to buy the items on your website. With Square, you can create and customise discounts and coupons your customers can use to purchase items from Square Online.
Create Discounts from Your Item Library
You can access and apply automatic discounts you create from your online Square Dashboard to the items you offer on your Square Online website. To do so:
From your Square Item Library, go to Discounts.
Select Create a Discount to enter discount details including a discount name, amount (either a percentage or whole amount), and applicable locations.
From the “Automatic discount” section, toggle on Discount rules and select a discount type. Note: Customer group discounts and Square category discounts won’t apply to Square Online sites.
In the “Apply automatic discount” section, check the Square Online option to automatically apply the discount to all Square Online sites.
Save to apply the changes.
The discounts you create will be available on your live Square Online website. Learn more about how to create and manage discounts.
Item Library Discounts for Square Online FAQ
Create Coupons from Square Online
You can create several coupon types with customisable rules and restrictions for your Square Online items. Customers that enter a coupon code during checkout will see a discount immediately applied to their order.
Note: Square Online coupons are meant for online use only. All discounts in Square Online are applied before tax and shipping rates. Additionally, your customers can only use one online coupon code at a time during checkout.
Offer Coupons with Square Marketing
It’s easy to create a Square Marketing campaign for your customers with a discount code from Square Online. First, create a coupon for Square Online, then follow these steps:
From your Square Marketing Overview page, select Create Campaign > Email.
Under the One-time campaigns, choose Offer a coupon and select Next to continue.
Select the coupon section of your campaign.
In the editing panel, select Use existing.
Enter the coupon code you created in Square Online. Add a title, description, and call to action, and use the same expiration date info as you entered in Square Online. Note: Coupon details don't sync between Square Marketing and Square Online. If you need to edit details for your online discount, visit your Square Online overview page.
Click Select Audience to choose who to send your coupon campaign to.
Review your campaign and select Send Now.
With your campaign sent, customers will receive an email with your Square Online coupon code (which is only redeemable online).
Note: Square Marketing coupons that are redeemed online won't appear in reporting until the corresponding order is marked complete.
Learn more about getting started with Square Marketing.