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Create Online Discounts with Vouchers for Square Online

Vouchers are a great way to incentivise your customers to buy the items from your website. In Square Online, you can create several voucher types with customisable rules and restrictions. Customers that enter the voucher code during checkout will see the discount immediately applied to their orders.

Note: Creating discounts from your Square Item library won’t sync them to Square Online, as Square Online vouchers are meant for online use only. All discounts in Square Online are applied before tax and shipping rates. Additionally, your customers can only use one online voucher code at a time during checkout.

Start Creating a Voucher

To create a voucher:

  1. In your Square Online Overview page , go to Items > Vouchers or Shared Settings >Vouchers.

  2. Select Add Voucher.

You can also delete vouchers from the Coupons page using the bulk editing method.

Add Your Voucher Information

Square Online Discount Coupons Setup EN

To start adding and creating your voucher, be sure to include all of the voucher’s information outlined below.

Coupon code

Enter a code for your coupon. Your customers will enter this text at checkout, so choose something that makes sense with the kind of discount you’re offering. You can use any combination of letters, numbers, and special characters.

Note: The code isn’t case-sensitive, which means a coupon code of “SAVE10” and “save10” will both work to apply the same discount.

Total coupon availability

To allow an unlimited number of coupons, select the Unlimited button. This option allows any number of customers to use the coupon code. They can also re-use the same code on future purchases.

To limit the total number of coupons available, select the Limited button and enter the number of coupons you want to allow. For example, you might want to limit the offer to the first 150 orders.

Per customer limits

You also have the option to limit coupon use on a per-customer basis. To limit the number of times a customer can use the coupon, select the Limit per customer toggle and enter a number in the box. For example, entering “1” here will prevent a customer from using the code more than once, even if the coupon is set to unlimited and never expires.

Usage date range

To set a date range for your coupon, select the date boxes and choose a date from the calendar. The start date defaults to the current date, but you can also set the starting date in the future (which is handy if you’d like to set up seasonal discounts in advance).

Note: Dates are inclusive. This means that if you enter 9/1/25 - 9/15/25, the coupon will be valid on both September 1st and September 15th.

Coupon type

Choose one of the following coupon types from the dropdown menu:

  • Percentage Discount: Discounts the purchase price based on the percentage you enter.
  • Specific Amount Discount: Discounts the purchase price based on the amount you enter.
  • Free Shipping: Removes shipping fees from an order. You’ll need to create shipping rates before setting up this type of coupon. Select the link to choose a shipping method.
  • Free Delivery: If you have fees set up for local delivery, this coupon removes local delivery fees from those orders.

What to discount

Choose what to discount from the dropdown menu:

  • All orders: The coupon is valid for all orders (as long as they meet any other restrictions you’ve set up).
  • Orders over a certain amount: The coupon is only valid when the order total is over a specific amount you enter. The amount is inclusive, so if the coupon is valid on orders over $100 and the order amount is exactly $100, the coupon will be valid.
  • Specific categories: The coupon applies to items that are included in the category you choose. Select the link to select one or more categories for this coupon.
  • Specific items: The coupon applies only to the items you choose. Select the link to pick one or more items you want to include.

Note: You’re unable to set up coupons for specific item options and variations at this time. For example, if you’re selling shirts in multiple sizes and colors, the discount will apply to all available sizes and colors of that shirt.

Save when finished to return to the vouchers list and view the details for all vouchers. Select any voucher to make changes.

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