System updates

We’re experiencing issues that may affect your Square services. We’ll continue to update our status page with more information.

Back to Home

Apply Rewards to Purchases

You can redeem rewards from the Square app by searching for your customer’s name, email address or phone number, or by entering their reward code. Be sure you’re using the most updated version of the Square app to access this feature.

Apply a Reward to a Current Sale:

  1. Visit your item library by tapping Library button on the top of your Checkout screen.

  2. Tap Rewards.

  3. Tap Redeem Rewards.

  4. Tap Use Code > enter your customer’s 6-digit reward code (found in their email), or enter their email address or phone number to search for available rewards.

    Note: All customers that receive a reward will receive a 6-digit coupon code. If your customer does not have their reward code, you can search for their reward using their name, email, or phone number.

  5. Select rewards to apply them to your customer’s cart. Multiple rewards of different types can be applied at the same time. For example, you can apply a reward for a percentage, and additionally a reward for a dollar amount on a single sale. If only one reward is available, that reward will automatically be applied. A single reward cannot be applied to more than one sale, even if the full reward is not redeemed.

Redeem rewards finder pop-up window within Square Point of Sale on an iPad.

Note:If rewards are unavailable, No Matches Found will appear.

You can also view or remove rewards applied to a sale from the app’s payment screen. To do so, tap Discounts from your current sale to show the applied rewards and/or to remove them from the sale.

Can't find what you need?