SQUARE APPOINTMENTS

A cut above: how Barber Barber increased their bookings by 100%

‘It’s just easy and simple. Everything is all in one tool. I can check reports, manage bookings, manage inventory … I can do everything! It’s very flexible, and that’s what we like about it.’

— Johnny Baba, founder and owner of Barber Barber

Johnny Baba is the founder and master barber of Barber Barber. With the help of his all-in-one point of sale, Square Appointments, Johnny manages five locations and 35 employees.

Johnny Baba,
founder and owner of Barber Barber

Simple and seamless scheduling

With five busy barbershops in London and Manchester, Barber Barber began its search for a tool that could scale and give the team time back.

‘It was just from Googling different solutions that we found Square Appointments and haven’t looked back since. … It’s been the perfect all-in-one appointments tool, and the processing rates are fantastic.’

— Johnny Baba, founder and owner of Barber Barber

An all-in-one point of sale makes managing schedules and calendars across locations a breeze. Everything from staff, resources, inventory and reporting works in sync from a single dashboard.

Keep all of your locations connected.

Sync the barbershops’ schedules across locations and time zones from one dashboard.

Make staff available at multiple locations.

Allow clients to book staff at whichever location is most convenient for them.

Manage your inventory across locations in real time.

Track your shops’ stock in real time. Make adjustments to stock levels and apply reasons such as Stock Received or Inventory Recount.

‘Square is especially important when managing multiple locations – the appointments, the POS, products and fulfilment centre are all in one place. Everything talks to each other. It’s like having a full team of people in your pocket. It’s brilliant!’

— Johnny Baba, founder and owner of Barber Barber

Scale with tools that connect your whole business.

Not sure where to start? If you process more than £200K in sales, you may be eligible for custom pricing. Contact our sales team.

Your entire POS on a powerful, handheld device

Everything you love about Square Appointments is in the palm of your hand. Save counter space with Square Terminal, the mobile POS hardware that works wherever you are. Take payments from the chair, manage appointments and more.

  • Run your barbershop – from bookings to checkout – in a single workflow.
  • Rebook appointments from the chair.
  • Avoid queues at the counter by taking payments anywhere.

Cut down on no-shows with an enforceable cancellation policy.

Create a customisable policy that suits your unique business needs. Make it enforceable with automated reminders that keep everyone on the same page.

‘Square has practically cut out no-shows entirely. For example, if you miss a flight, the airline doesn’t give you a free replacement. … We have adapted that attitude when it comes to no-show customers. Square’s no-show protection was a game-changer.’
— Johnny Baba, founder and owner of Barber Barber

  • Protect your schedule with smart tools that keep everything running smoothly.
  • Prevent last-minute scrambles caused by cancellations and no-shows.
  • Store a card on file so the team can charge fees for last-minute cancellations and no-shows.

‘Everything talks to each other. It’s like having a full team of people in your pocket. It’s brilliant!’

— Johnny Baba, founder and owner of Barber Barber

We’re here for you

Visit these additional Square resources for more information, or get in touch with questions.