Automated appointment reminders and confirmations
Say goodbye to missed schedules with Square Appointments. With a simple and intuitive interface, you can easily manage all your appointments in one place, send reminders to clients and receive notifications directly to your device.
Make your life easier with automated reminders and confirmations.
Specify when and how your customers receive reminder and confirmation messages regarding their appointments. You can automatically send your customers a text and/or email to confirm at no extra charge and remind them of their appointment ahead of time, avoiding no-shows.
Unlimited text reminders
Never worry about limits on the number of texts you can send each month. All Square Appointments plans include unlimited text reminders.
Set up automatic appointment reminders and confirmations for every booking to keep your customers from missing their appointments.
Customise email and text messages
Customise your email messages to include the information that’s most important for your business.
Send your customers an appointment reminder between one hour or three days prior to their appointment to reduce no-shows. Automated email and text reminders are included as part of all Square Appointments plans.
Specify when and how your customers receive confirmation requests regarding their appointments. You can automatically send your customers a text and/or email to confirm their appointment ahead of time. In your Appointments calendar, confirmed appointments will show a tick next to the appointment and unconfirmed appointments will show a question mark.
Email and text confirmations are included as part of Square Appointments Plus and Premium plans and can be sent between two hours and one week prior to an appointment.
We understand that every client interaction is a direct extension of your brand, so you should be able to customise your messages in a way that fits your personality. Email customisation is included as part of all Square Appointments plans.
Setting up reminders and confirmations is easy.
Manage reminders and confirmations from your Appointments dashboard, on the Square Appointments app or from your Square device.
Choose how you want to send reminders and confirmations – via email and/or text.
Customise your messages to reflect your brand and style.
Choose the delivery time for your messages.
Square Appointments is more than just a scheduling app.
Free online booking website
Let your customers find and book your services online 24/7 with an easy-to-use website that reflects your style. Choose the colours, layout and pages that give the best first impression.
Google Calendar sync
Sync with your Google Calendar to automatically block personal events and avoid double-bookings.
Multiple location management
Sync your schedules across multiple business locations and easily transfer stock in real time.
Cancellation policy and no-show fees
Create an enforceable fee policy for last-minute cancellations and no-shows.
Allow customers to pay in instalments with Clearpay. When a client makes a purchase, you get paid up front immediately and your client pays four interest-free instalments over six weeks.
Late fees may apply. Eligibility criteria apply. See clearpay.co.uk for more details
Empower your employees with team management tools, including individual employee accounts and tiered commissions.
For payments taken online, by invoice or keyed in manually, see card-not-present processing rates.