Whether you’re operating a fine-dining restaurant or quick-service restaurant, creating schedules can be a daunting task. Not only do you need a good understanding of your employees’ day-to-day work, but you also need to consider the laws and issues around work hours and wages mandated by province.
There can be a lot more at stake than you might realize, so here are some ways to remove pain points for both you and your staff.
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Centralize the calendar.
Even with staffing schedule templates or complex spreadsheets, schedule management can quickly spiral into chaos if there’s no centralized calendar. There are many solutions that integrate with your POS and can help you schedule and communicate with employees.
Look for a mobile option that also allows employees to stay on top of changes and check in even if they’re not at the restaurant so you can keep everything sufficiently staffed.
Use employee management tools.
Many employee management tools enable employees to clock in and out, which helps ensure shift check-in accuracy and combats abuses like time theft. Square Employee Management even allows you to view sales by employee and adjust staffing by determining your slowest and busiest times.
Adhere to predictive scheduling rules.
Employees deserve to know the days and hours they’re working and to have a sufficient rest period between shifts. If the schedule changes or they don’t get that rest period, then they deserve a higher rate of compensation.
Here are three ideas to bring predictive scheduling into your business:
- Let your employees know about their shifts with as much notice as possible, ideally 2 weeks.
- Never rotate staff on closing duty to open the next day.
- If things are tight, and you can’t avoid either of the above, reward the staff who are impacted.
These restaurant scheduling tips are all easy to implement. But used together they’ll make a huge difference to the time and effort you spend on your schedule, as well as improving its effectiveness. As a small business owner, it’s these small tweaks that collectively make your day to day less complicated and more rewarding.