No one likes long lines. As a business owner, slow lines mean fewer transactions. And for your customers, long, slow lines are just a bad experience. An easy solution to speed up your lines? Start accepting mobile payments like Apple Pay and Android Pay that take just seconds to process.
It’s super-easy to start accepting contactless payments right away with the new Square contactless and chip reader. All you do is ring up a purchase, look for the green light to appear on the reader, and then have the customer hold the phone over the reader to pay. Here’s a quick video to talk you through how to accept Apple Pay or Android Pay and other contactless payments with the Square contactless and chip reader.
When it comes to accepting contactless mobile payments (and contactless and chip cards for that matter), there are a few things you can do to ensure the best customer experience. Here are some ways to make the payment process seamless:
Train yourself and your employees
Once your new reader is all set up, do some practice runs. That way, when you have a line of customers, you’re well versed on the process.
Put the reader in a good spot.
The ideal place to put your chip card and contactless reader is halfway between you and customers. That way, they can easily insert chip cards, tap contactless cards or hold up their mobile devices to pay. Here’s an example of an ideal setup:
Let people know you accept mobile payments.
To get more people to pay via their mobile devices (and hence, move your line faster), you need to let them know that you accept contactless payments. Both Apple Pay and Android Pay have kits you can download that contain things like register decals.
Contactless payments are the fastest, most secure way to pay. With the Square contactless and chip reader, you’ll be up and running with mobile payments in no time — offering the best checkout experience possible for your customers.