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Route orders to the kitchen with Square KDS

Who is this article for?
  • Account owners or team members with the account & settings permission to create, edit, and delete point of sale modes. Set permissions in Square Dashboard.
  • Square for Restaurants Plus and Premium subscribers or Square KDS subscribers
  • Square Plus and Premium subscribers with advanced restaurants capabilities added. Add capabilities in Square Dashboard.
  • About routing orders

    Routing orders from different order sources to your Square KDS increases your staff’s efficiency to prep orders with the relevant order information available for each kitchen station.

    Before You Begin

    Download the Square KDS app on an Android tablet.

    Square KDS is only available on Android tablets.

    You can set up order routing from your Square Dashboard and Square KDS app. You have two options for routing orders to your Square KDS:

    • Route orders from Square POS devices

    • Route online orders

    Square KDS is available to sellers with a Square Plus or Premium subscription for an additional monthly fee per device. It is not available for sellers with a Square Free subscription.

    Option 1: Route orders from multiple POS devices

    Route orders from multiple points of sale

    You can set up your Square KDS to filter which Square POS devices (with Square Point of Sale and Square for Restaurants) to show incoming tickets.

    Square Dashboard

    1. Sign in to your Square Dashboard and click Settings > Device Management > Devices.
    2. Select your device then, next to Assigned modes, click Manage.
    3. Select Routing > Source & fulfillment.
    4. Toggle ON View point of sale orders.
    5. Select Edit next to Receives orders from.
    6. Toggle ON which points of sale send orders to this kitchen display.
    7. Click Save.

    Square KDS app

    1. Open your Square KDS app and tap Settings > View all settings.
    2. Tap Routing > Source & fulfillment.
    3. Toggle ON View point of sale orders.
    4. Tap Edit next to Receives orders from.
    5. Toggle ON which points of sale send orders to this kitchen display.
    6. Tap Save.

    Option 2: Route online orders 

    You can set up your Square KDS to filter online orders to show incoming tickets.

    Square Dashboard

    1. Sign in to your Square Dashboard and click Settings > Device Management > Devices.
    2. Select your device then, next to Assigned modes, click Manage.
    3. Select Routing > Source & fulfillment.
    4. Toggle ON View online, kiosk and delayed fulfillment orders.
    5. Click Save.

    Square KDS app

    1. Open your Square KDS app and tap Settings > View all settings.
    2. Tap Routing > Source & fulfillment.
    3. Toggle ON View online, kiosk and delayed fulfillment orders.

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