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Route orders to the kitchen with Square KDS and Square for Restaurants

Who is this article for?
  • Sellers with the Account & Settings permission to create, edit and delete modes. Set permissions in Square Dashboard.
  • Square for Restaurants Plus or Premium subscribers, or Square KDS subscribers.
  • About routing orders

    Routing orders from different order sources to your Square KDS increases your staff’s efficiency to prep orders with the relevant order information available for each kitchen station.

    Before you start

    Download the Square KDS app on an Android tablet.

    You can set order routing up from your Square Dashboard and Square KDS app. You have two options for routing orders to your Square KDS:

    • Route orders from Square POS devices

    • Route online orders

    Square KDS is only available on Android tablets.

    Option 1: Route orders from multiple POS devices

    Route orders from multiple points of sale

    You can set up your Square KDS to filter which Square POS devices (with Square Point of Sale and Square for Restaurants) to show incoming tickets on.

    Square Dashboard

    1. Sign in to your Square Dashboard and click Settings > Device Management > Devices.
    2. Select your device then, next to Assigned modes, click Manage.
    3. Select Routing > Source & fulfilment.
    4. Toggle View point-of-sale orders ON.
    5. Select Edit next to Receives orders from.
    6. Toggle ON which points of sale send orders to this kitchen display.
    7. Click Save.

    Square KDS app

    1. Open your Square KDS app and tap Settings > View all settings.
    2. Tap Routing > Source & fulfilment.
    3. Toggle View point-of-sale orders ON.
    4. Tap Edit next to Receives orders from.
    5. Toggle ON which points of sale send orders to this kitchen display.
    6. Tap Save.

    Option 2: Route online orders

    You can set up your Square KDS to filter online orders to show incoming tickets.

    Square Dashboard

    1. Sign in to your Square Dashboard and click Settings > Device Management > Devices.
    2. Select your device then, next to Assigned modes, click Manage.
    3. Select Routing > Source & fulfilment.
    4. Toggle View online, kiosk and delayed fulfilment orders ON.
    5. Click Save.

    Square KDS app

    1. Open your Square KDS app and tap Settings > View all settings.
    2. Tap Routing > Source & fulfilment.
    3. Toggle View online, kiosk and delayed fulfilment orders ON.

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