Edit the Shipping Address of an Order with Square for Retail
After a customer places an order, there may be times when the customer requests changes to the shipping address before the order has shipped. You can update these order details without having to cancel the order and create a new one. Visit your Order Manager to update a delivery address after the order has been created.
To get started:
From your Order Manager, open the main menu and tap Orders > Active. For more specific results, sort by the order or fulfillment date.
Tap the order with the shipping address you want to edit.
Select Edit Address > Verify.
Square will run this address through our database, recommending changes where needed. If prompted with a shipping address confirmation screen, choose the address that best matches the customer's provided information and tap Done. If you prefer to use the original address and not verify it, tap Skip.
Note: Editing the shipping address is available with both Square for Retail Free and Square for Retail Plus.