Discounts FAQ
Find answers to common questions about creating discounts and applying discounts to sales with Square.
Yes. You can create automatic discounts from your online Square Dashboard based on items, categories, time of day, and period of time — so you can create discounts for happy hour specials and seasonal sales.
Yes. You can create a quantity-based discount at any time from your online Square Dashboard. Choose to have discount trigger when either a) an exact number, or b) a minimum number of items are added to the cart.
Learn more about setting up automatic discounts.
No. Conditional discounts, where a discount is automatically applied after adding specific items to a sale, are not available at this time.
Item modifiers are included in the amount discounted. For example, if you charge for an additional topping on a pizza, the discount will also apply to the modifier’s cost.
Only one automatic discount will apply to each item. The Square app will apply the discount most favorable to your customer. When applying Buy One, Get One discounts, the discount will be applied to the lower priced matched item(s). In other words, if a Buy One, Get One discount applies to three items priced at $20, $15, and $10, then the discount would qualify with the $20 item and apply to the $15 item.
Additional discounts can be manually added if needed. Learn about applying discounts to sales.
Automatic discounts are available in your Items List and can be added to a sale manually or by tapping the item in the cart and toggling on the applicable discount.
When a discount is applied manually outside of your specified rules, a passcode is required. For example, If you are running a flash sale and a customer was in line to check out when the sale expired, the discount can be manually applied by an employee with the appropriate employee permission enabled.