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Pay Invoices with Square

If you receive an emailed or manually-shared invoice from a merchant using Square, you can pay it online using a supported payment card, Apple Pay, Google Pay, or ACH bank transfer.

How to Pay a Square Invoice

  1. To pay a Square Invoice, begin by clicking Pay Invoice in the invoice notification message.

  2. Fill in all required info: Name on card, card number, expiration month and year, CVV, and billing zip code. Note: You can also pay using Apple Pay or Google Pay.

  3. Click Submit.

You can also opt to pay with a physical or electronic gift card associated with the business invoicing you. To do so:

  1. From your Invoice notification email, click Pay Invoice.

  2. Tap the arrow next to Pay By Card.

  3. Select Pay by gift card. Note: You can tap Check balance before proceeding to check the balance of the gift card being used.

  4. Enter the full gift card number.

  5. Select the amount you want to pay. Note: The amount entered cannot exceed the balance of the gift card.

  6. Tap Charge.

Some merchants offer the option to pay invoices using an ACH bank transfer. To pay an invoice using an ACH bank transfer:

  1. From your Invoice notification email, click Pay Invoice.

  2. Select Pay by bank transfer (ACH).

  3. Select Instant verification to verify your account.

  4. Continue through the verification process and click Continue.

  5. Confirm the account and authorize the payment.

We recommend paying your invoice within 30 days, but the merchant may include different payment terms. Make sure to read through the invoice thoroughly, and follow the merchant’s instructions. If the merchant has tipping enabled, you’ll also see the option to include a tip with your payment. You can add a tip of up to 50% of the invoice total.

If you experience any issues with paying a Square Invoice, review these helpful troubleshooting tips.

Note: Paying an invoice with Square is secure. Invoices can be paid with any supported card, and you won’t be charged a fee.

Reply to an Invoice

If you have any questions about the items listed or amount owed or would like to request a refund, reply from your invoice message to contact the merchant. The invoice itself may also contain the merchant’s email and phone number at the bottom of the page.

Save Your Payment Method on File

When paying an invoice sent by a Square merchant, you can save your payment information to make paying invoices from that business faster. There is no charge to you for paying a Square Invoice or saving your payment method on file, and you can remove your payment information at any time.

To save your card on file:

  1. Click Pay Invoice in the invoice notification email.

  2. Select to Pay by card or Pay by bank transfer (ACH).

  3. Verify the account and fill in all required info: Name on card, card number, expiration month and year, billing zip code, and CVV.

  4. Check the box authorizing the business to store and charge the payment method for future purchases.

  5. Click Pay.

Update Your Payment Method on File

If you receive a recurring invoice series from a Square merchant, you also have the option to update or change the payment method on file. To update your payment information: 

  1. Open the last invoice email you received from the Square merchant.

  2. Click Update payment method in the invoice notification email. 

  3. You then have the option to update your card or bank information.

  4. Verify the account and fill in the required information: name on card, card number, expiration month and year, CVV, and billing zip code.

  5. Check the box authorizing the business to store and charge the payment method for future purchases.

  6. Click Update.

You can also update your payment information by making an early payment.

  1. Open the last invoice email you received from the Square merchant.

  2. Click Make early payment.

  3. Select to Pay by card or Pay by bank transfer (ACH)

  4. Verify the account and fill in the required information: name on card, card number, expiration month and year, CVV and billing zip code.

  5. Check the box authorizing the business to store and charge this card for future purchases. 

  6. Click Pay.

Your new payment information will now be stored with this merchant for any future purchases or invoices.

Remove Your Payment Card on File

To remove your payment card on file for a recurring invoice series:

  1. Visit the last invoice you received from the Square merchant.

  2. Click Update payment method in the invoice notification email.

  3. The card being charged will appear below the invoice amount. Underneath, click Remove card on file.

  4. A message will pop up asking you to confirm you want to remove your card on file. Click Remove.

A verification message will then appear saying “Card on file successfully removed.” Note: This will only remove your card from the invoice series, not the merchant’s directory. 

To remove your payment card from the merchant’s customer directory:

  1. Visit the last invoice you received from the Square merchant.

  2. At the bottom of the email, follow the link to your Card Dashboard.

  3. Once in your Card Dashboard, click Remove next to the card details, and select a reason for the removal.

Remove Your Bank Account

To remove the bank account being used for an Invoice, follow the steps below:

  1. Begin by selecting Update payment method in the invoice notification message.

  2. Select Remove bank on file.

  3. Review the information in the pop-up and select Remove.

  4. You will receive a confirmation that the bank on file successfully removed.

If the invoice is not fully paid off, be sure to update payment information for the rest of the series. The series will no longer automatically charge your bank account. 

Card on File Security

Square’s approach to security is designed to protect you with industry-leading standards for fraud protection. We keep your information safe and notify you any time your saved payment card is charged, so you can review your purchases, revoke authorization if you choose, and be on the lookout for unauthorized transactions. Learn more about Square’s security practices.

Card on File Email Notifications

When you first approve a merchant to save your card information, you will be required to provide your email address and the billing ZIP code for your card. Your email address will be used to notify you when your card is stored, if your email address is changed, when a payment is made using your stored payment card, and for marketing or other messages from this merchant.

Learn more about: Point of Sale

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