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Pay Invoices with Square

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If you’ve received a Square Invoice or Estimate from a Square Seller, paying for goods and services is made easy. Sellers can send invoices via email, text message or manually via their own communication channels. You can pay it online using:

  • A debit or credit card with the Visa, Mastercard, American Express, Discover or JCB debit logo.

  • Apple Pay or Google Pay.

  • Square physical or electronic Gift Cards.

Pay by Card

Paying an invoice with Square is secure. Invoices can be paid with any supported card, and you won’t be charged a fee. You can also pay using Apple Pay or Google Pay.

To pay a Square Invoice:

  1. From your Invoice notification, select Pay Invoice.

  2. Select Pay by card and enter the following card details:

    • Name on card

    • Card number

    • Expiration month and year (MM/YY)

    • CVV

    • Billing postal code

  3. Click Submit.

Pay by Square Gift Card

You can also opt to pay with a physical or electronic Square gift card associated with the business invoicing you. To do so:

  1. From your Invoice notification, select Pay Invoice.

  2. Select Pay by gift card. Note: You can select Check balance before proceeding in order to check the balance of the gift card being used.

  3. Enter the full gift card number.

  4. Enter the amount you want to pay. Note: The amount entered cannot exceed the balance of the gift card.

  5. Select Charge.

Pay by ACH Bank Transfer

Some Square sellers offer the option to pay invoices using an ACH bank transfer. To pay an invoice using an ACH bank transfer:

  1. From your Invoice notification email, click Pay Invoice.

  2. Select Pay by bank transfer (ACH).

  3. Select Instant verification to verify your account.

  4. Continue through the verification process and click Continue.

  5. Confirm the account and authorize the payment.

Important to Note

  • We recommend paying your invoice within 30 days, but the Square seller may include different payment terms.

  • Make sure to read through the invoice thoroughly, and follow the seller’s instructions.

  • If the seller has tipping enabled, you’ll also see the option to include a tip with your payment. You can add a tip of up to 50% of the invoice total.

If you experience any issues with paying a Square Invoice, review these helpful troubleshooting tips.

Payment Card on File 

Add Payment Card on File

When paying an invoice sent by a Square seller, you can save your payment information to make paying invoices from that business faster. There is no charge to you for paying a Square invoice or saving your payment method on file, and you can remove your payment information at any time.

To save your card on file, go through the invoice payment flow above and check the box for Save my card on file with [Square Seller].

By checking the box, you authorize the business to store and charge the payment method for future purchases.

Learn more the Square Privacy Policy.

Update Payment Card on File

If you receive a recurring invoice series from a Square seller, you also have the option to update or change the card on file. To update your payment card information:

  1. Open the last invoice email you received from the Square seller.
  2. Select Update payment method in the invoice notification.
  3. Update your card information, then click Update card.
  4. Fill in the required information: name on card, card number, expiration month and year (MM/YY), CVV and billing postal code.
  5. Check the box authorizing the business to store and charge this card for future purchases.
  6. Select Update.

Update Payment Card with Early Payment

You can also update your card on file information by making an early payment. To do so:

  1. Open the last invoice email you received from the Square seller.
  2. Select Make early payment.
  3. Fill in the required information: name on card, card number, expiration month and year, CVV and billing postal code.
  4. Check the box authorizing the business to store and charge this card for future purchases.
  5. Select Pay.

Your new card information will now be stored with this Square seller for any future purchases or invoices.

Remove Your Payment Card on File

To remove your payment card on file for a recurring invoice series:

  1. Visit the last invoice you received from the Square seller.
  2. Select Update payment method in the invoice notification email.
  3. The card being charged will appear below the invoice amount. Underneath, select Remove card on file.
  4. A message will pop up asking you to confirm you want to remove your card on file. Select Remove.

A verification message will then appear saying “Card on file successfully removed”. Note: This will only remove your card from the invoice series, not the Square seller’s directory.

Remove Your Payment Card from a Customer Directory

To remove your payment card from the Square seller’s Customer Directory:

  1. Visit the last invoice you received from the Square seller.
  2. At the bottom of the email, follow the link to your Card Dashboard.
  3. Once in your Card Dashboard, select Remove next to the card details, and select a reason for the removal.

Remove Your Bank Account

To remove the bank account being used for an invoice:

  1. Click Update payment method in the invoice notification message.
  2. Select Remove bank on file.
  3. Review the information in the pop-up and select Remove.
  4. You will receive a confirmation that the bank on file was successfully removed.

If the invoice is not fully paid off, be sure to update payment information for the rest of the series. The series will no longer automatically charge your bank account.

Opt in to SMS Invoices

If you have accidentally opted out of SMS communications from the business but want to continue to receive invoices via text message, text “Start” or “Unstop” in the text message thread to opt yourself back in.

Card-on-File Security

Square’s approach to security is designed to protect you with industry leading standards for fraud protection. We keep your information safe and notify you any time your saved payment card is charged, so you can review your purchases, revoke authorization if you choose and be on the lookout for unauthorized transactions. Learn more about Square’s security practices.

Card on File Email Notifications

When you first approve a merchant to save your card information, you will be required to provide your email address and the billing postal code for your card. Your email address will be used to notify you when your card is stored, if your email address is changed, when a payment is made using your stored payment card and for marketing or other messages from this merchant.

Contact Square Seller

If you have any questions about the invoice, the goods or services listed, the amount owed or if would like to request a refund, reply from your invoice message to contact the Square seller.

The invoice itself may also contain the Square seller’s email or phone number. Click Pay Invoice to open invoice details, and scroll to the bottom of the page to find shared contact details.

Learn more about: Point of Sale

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