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Pay Invoices with Square

If you've received a Square Invoice or Estimate from a Square Seller, paying for goods and services is made easy. Sellers can send invoices via email, text message, or manually via their own communication channels. You can pay it online using a debit or credit card with the Visa, Mastercard, American Express, or JCB debit logo, or Square gift cards.

Pay by Card

To pay a Square Invoice:

  1. From your Invoice notification, select Pay Invoice.

  2. Select Pay by card and enter the following card details: 

  • Name on card

  • Card number

  • Expiration month and year (MM/YY)

  • CVV

Pay by Square Gift Card

You can also pay with a physical or electronic Square gift card associated with the business invoicing you. To do so:

  1. From your Invoice notification, select Pay Invoice.

  2. Select Pay by gift card. Note: You can select Check balance before proceeding in order to check the balance of the gift card being used.

  3. Enter the full gift card number.

  4. Enter the amount you want to pay. Note: The amount entered can not exceed the balance of the gift card.

  5. Select Charge.

Important to Note

Payment Card on File 

Add Payment Card on File

You can securely add a card on file and authorise a Square seller to automatically charge the payment card for future invoice payments. To save your card on file, tick the Save my card on file with [Square Seller] checkbox.

Learn more about Square’s Privacy Policy.

Update Payment Card on File

If you receive a recurring invoice series from a Square seller, you also have the option to update or change the card on file. To update your payment card information: 

  1. Open the last invoice email you received from the Square seller.
  2. Select Update payment method in the invoice notification. 
  3. Update your card information, then click Update card.
  4. Fill in the required information: name on card, card number, expiration month and year (MM/YY), and CVV.
  5. Check the box authorising the business to store and charge this card for future purchases.
  6. Select Update.

Update Payment Card with Early Payment

You can also update your card on file information by making an early payment. To do so:

  1. Open the last invoice email you received from the Square seller.
  2. Select Make early payment.
  3. Fill in the required information: name on card, card number, expiration month and year, and CVV.
  4. Check the box authorising the business to store and charge this card for future purchases. 
  5. Select Pay.

Your new card information will now be stored with this Square seller for any future purchases or invoices.

Remove Your Payment Card on File

To remove your payment card on file for a recurring invoice series:

  1. Visit the last invoice you received from the Square seller.
  2. Select Update payment method in the invoice notification email.
  3. The card being charged will appear below the invoice amount. Underneath, Select Remove card on file.
  4. A message will pop up asking you to confirm you want to remove your card on file. Select Remove.

A verification message will then appear saying “Card on file successfully removed.” Note: This will only remove your card from the invoice series, not the merchant’s directory. 

Remove Your Payment Card on Customer Directory

To remove your payment card from the Square seller’s Customer Directory:

  1. Visit the last invoice you received from the Square seller.
  2. At the bottom of the email, follow the link to your Card Dashboard.
  3. Once in your Card Dashboard, select Remove next to the card details, and select a reason for the removal.

Opt-In to SMS Invoices

If you have accidentally opted out of SMS communications from the business but want to continue to receive invoices via text message, text "Start" or "Unstop" in the text message thread to opt yourself back in.

Card on File Security

Square’s approach to security is designed to protect you with industry-leading standards for fraud protection. We keep your information safe and notify you any time your saved payment card is charged, so you can review your purchases, revoke authorisation if you choose, and be on the lookout for unauthorised transactions. Learn more about Square’s security practices.

Card on File Email Notifications

When you first approve a Square seller to save your card information, you will be required to provide your email address for your card. Your email address will be used to notify you when your card is stored, if your email address is changed, when a payment is made using your stored payment card, and for marketing or other messages from a Square seller.

Contact Square Seller

If you have any questions about the invoice, the goods or services listed, the amount owed, or if would like to request a refund, reply from your invoice message to contact the Square seller.

The invoice itself may also contain the Square seller's email or phone number. Click Pay Invoice to open invoice details, and scroll to the bottom of the page to find shared contact details.

Learn more about: Point of Sale

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