Manage Online Orders with Square
With Square, you can accept online orders from your Square Online site, work with a developer to integrate with our Orders API or integrate with an eCommerce partner. When you accept online orders, you can track and manage multiple fulfilment types from both the online Square Dashboard and Square Point of Sale app.
Manage Orders from Square Dashboard
Whether you’re using Square Online or one of our eCommerce ordering partners, you can sell online and manage your customer orders directly from your Dashboard. To start:
Filter orders by order status or fulfilment method, and select one to view details.
Below are some of the actions you can take from the Order Manager in Dashboard.
Manage Orders from Square Point of Sale
You can also manage online orders and order settings directly from the Square Point of Sale app. To start:
From your Square Point of Sale, go to ☰ More > Orders.
Filter orders by order status and tap one to view details.
Note: New order notifications won't push to your device if you have the Square POS app minimized.
Below are some of the actions you can take from the Order Manager in Point of Sale.
Order activity logs display important events that occurred throughout your order’s lifecycle. You can use this log to understand when and which specific changes to the order took place.
Note: It may take a few minutes for newly created events to be displayed in the activity log.
If you use multiple ordering channels, you can filter your sales reports and transaction details by Source. Gain insights into your most popular ordering platforms and keep your reporting organized. Learn more about reporting with Square.
Integrate the Orders API
The Orders API lets you build applications to track and manage the lifecycle of a purchase, as well as record purchase items, calculate totals, confirm payments, track order progress through fulfilment and update inventory. It can also create fulfilment orders and send them to the Square Point of Sale app for fulfilment.
Note: You may need to hire a developer since technical knowledge is required.
Learn more about Square APIs in our Developer Support Centre.
Integrate an eCommerce Partner
In addition to Square Online, you can integrate with online ordering and delivery platforms such as Deliverect, Uber Eats, Doshii or Menulog to organize and manage all your delivery partners from one screen. To get started:
From your Square Order Manager, go to Order Partners.
Select an order partner and click Get Started in the pop-up window to integrate it with your Square account. You can also click View all apps to go to the Square App Marketplace and choose an order partner.
Complete the setup flow for the order partner to start accepting orders.
Note: Check the integration partner's website for more information on their pricing.