Once you place an order via Square Shop, your reader will arrive in five to seven business days. When your reader is shipped, you’ll receive an email with tracking information, which you can use to follow your order.
At the moment, discounts aren’t available for the contactless and chip reader, but you can pay for the reader in installments instead of a one-time charge with Square’s hardware installment plan. Learn more about the installment plan.
You can continue to use your magnetic stripe card reader, but you won’t be able to use the Square Reader at the same time, as they don’t work together. To process magnetic stripe cards, you can use the Square magnetic stripe card reader alongside your Square Reader. Note: The magnetic stripe card reader no longer comes with the Square Reader and is not sold separately.
Yes, just make sure you have a strong Wi-Fi or mobile data connection to process payments and that your reader is fully charged before use. A fully charged battery will provide enough power to last you a full business day of transactions.
Yes, you can use any standard micro-USB to USB cable, but the reader comes with one for this purpose. While we can only guarantee that our charger is supported, many sellers have had success charging with other cables.
You can connect your reader to any compatible device that supports BLE bluetooth connections. Remember, you’ll need to forget the reader from your old device before you attempt to pair your reader with a new device. If you have any trouble connecting your reader to a new device, check out our troubleshooting steps.
To power it on, push the button on the reader. Once it’s on, you don’t need to worry about turning off the reader. The reader will automatically go into sleep mode when not in use after 2 hours to save battery.