Set up item preferences with Square Online
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About Square Online item preferences
Square Online includes several options to customise how items display on your website and how you can manage them in your account.
Before you begin
You can manage your item preferences options from your Square Dashboard.
To view online item preferences, make sure you've set up a Square Online account. Learn how to set up your online store with Square Online.
Item preferences are moving from your Square Online Overview page to your Square Item Library in Dashboard.
Set up Square online item preferences
You can set up Square Online item preferences from your Square Dashboard.
- Sign in to your Square Dashboard , then click Sales channels > Online > Shared Settings > Item Preferences.
- Scroll to Default item fulfilment and click Edit .
- Select your preferred fulfilment methods.
- Click Save.
Allow customers to add a gift message, pay for gift wrap, and request a gift receipt. To set up:
- Sign in to your Square Dashboard , then click Sales channels > Online > Shared Settings > Item Preferences.
- Scroll to Gift options, then click Set up.
- To offer a gift-wrapping service, toggle on Offer gift wrap.
- Enter a customer-facing label and description, and add a price if you wish to charge a fee. Select Continue.
- Choose to apply gifting to all items or only some items. If you choose some items, use the checkboxes to choose which items will have gifting options.
- Select Apply to save your changes.
Only physical and food & beverage item types support gifting.