Set Up Hardware with Square for Retail
You can use supported hardware with your Square Retail point of sale to run your business — giving you an all-in-one countertop solution. With the Square Stand, you can connect your iPad to a cash drawer, receipt printer, and bar code scanner to equip your business with a full POS setup.
Note: Square for Retail Free and Square for Retail Plus are compatible with iPad and iPhone and Square Register. At this time, you will not be able to use either Retail app with Android mobile devices.
Set Up Hardware
To set up hardware from Square for Retail Free or Square for Retail Plus:
Sign in to the Square for Retail app.
Tap the three horizontal lines on the bottom left to bring up the Main Menu.
Under Settings, you’ll find the Hardware section of the Retail app.
Note: If you’re using a Square Stand to connect your compatible USB receipt printers, cash drawers, and bar code scanners, just insert the USB plug directly into the hub of the Stand — your hardware will automatically connect. Just make sure you’re signed into the Retail app with a device code.
With the exception of the Square Reader which connects through the Retail app, all other Bluetooth devices will need to be connected through your iPad settings. Read more about setting up Bluetooth hardware with your iPador setting up with your iPhone.
Note: If you’re using Square for Retail Plus with Register, Bluetooth-connected hardware accessories, including Bluetooth-connected bar code scanners, are not supported at this time.
The Square Stand securely holds your iPad in place and swivels so your customer can review the payment total and enter their receipt information for email or SMS digital delivery.
You can purchase the Square Stand from the Square Shop or from our retail partners Officeworks or JB Hi-Fi. Once you have your Square Stand, just insert your iPad and start taking payments. The Square Stand includes a USB port to directly connect a supported receipt printer, cash drawer, and bar code scanner.
Square Register allows you to accept contactless, chip and PIN and swipe payments all from one device to create a complete point-of-sale system. Square Register also features a customer facing display to let your customers view items, complete sales, and update contact information on their own.
You can order Square Register from the Square Shop. Square Register has a hub which allows up to 5 USB devices. Currently, receipt printers, keyboards, cash drawers, and USB bar code scanners are supported. Note: Bluetooth-connected hardware accessories, including Bluetooth-connected bar code scanners, are not supported at this time.
Read more about setting up your Square Register.
Printers, Cash Drawers, and Bar Code Scanners
View a full list of compatible hardware to start using your Retail point of sale. Keep in mind, the Retail app is only available for iPad, iPhone, and Square Register.
Create Printer Station
You can create a printer station from the Retail app to limit which printers connect to specific points of sale.
To get started:
Tab the three horizontal lines to bring up the Navigation menu.
Select Settings > Printers.
Tap Create Printer Station.
Name your printer (for example, “Front Register”), enable Receipts, Bills, Reports, Open Cash Drawers, Order Tickets, or Order Ticket Stubs. Choose to Automatically Print Receipts to automatically print at checkout to bypass the receipt screen. Note: This will disable digital receipts but tap on the Transactions tab to resend a receipt.
Bar Code Printer
An essential piece of hardware for many retail sellers is a bar code printer. You can generate and print bar codes directly from the online Square Dashboard with Square for Retail Plus. Note: Bar code printing is not available with Square for Retail Free. There are two bar code printers we recommend for Square for Retail Plus:
Dymo Bar Code Printer: LabelWriter 450
Zebra Bar Code Printer: ZD410
Learn more about printing labels with Square for Retail Plus - including compatible label sizes and how to generate and print barcodes from your online Square Dashboard.
To process your customer’s card quickly and securely, you can use the Square Reader for contactless and chip. If you have a free USB connection on your Square Stand, you can plug the reader directly into the USB hub by using the Dock for your contactless and chip card reader. Once you connect, you should see your reader appear automatically with the status Ready.
If you don’t have available space on the USB hub, not to worry! The Square Reader can connect to the Retail app through Bluetooth. You’ll need to connect the reader through the Retail app, not through your iPad settings.
To connect the reader via Bluetooth:
Open the Retail app and tap the three horizontal lines to bring up the Main Menu.
Tap Settings > Card readers.
Next, select Connect a Reader.
Put your reader into pairing mode by pressing the button on the back of the reader for 3-10 seconds.
Remove your finger as soon as you see orange flashing lights. If you see red flashing lights, you’ve held the button too long and you’ll need to try again.
If you run into any issues, review troubleshooting steps to help resolve most problems with connecting the contactless and chip card reader.