Partner Order Integrations FAQ
How do I sign up for these integrations?
If you don’t already have a Square for Restaurants subscription, you can click here to start a 90 day free trial. Once you’re signed up with Square for Restaurants and Deliverect, head over to the Orders section of your Square Dashboard to connect to Deliverect.
How long do the integrations take to set up?
Once you connect your Square and Deliverect accounts, Deliverect’s team will work with you to connect your Deliverect account to your Order Partners including Uber Eats, Deliveroo and Just Eat. This process usually takes less than one week.
Do I receive any discounts or incentives for signing up with Deliverect?
Current pricing and any special offers are available in Deliverect’s listing on the Square App Marketplace.
Can I manage orders with multiple locations?
Yes! If you have multiple locations with Square for Restaurants, you can manage orders from all of those locations with one Deliverect subscription.
Will my Square Gift Cards work with partnership integrations?
Not at this time. When customers place an order through a partnership integration, they will not be able to use Square Gift Cards associated with your restaurant. Keep in mind: If you’re accepting online orders with your Square Online Store, customers can use Square eGift Cards to place pickup orders.
Can I segment printed tickets for online orders?
Yes! You can route specific item categories to different printers when your customers place an online order.
If I run out of an item from the Restaurants app, will customers be blocked from ordering online?
No. To update item availability, you’ll need to to manage item availability in Deliverect.
Can I cancel items once a customer places an order?
Unfortunately, not at this time. You will still need to cancel orders either with the diner directly, or through Deliverect.