Square Secure

Protecting your business so you can focus on your next sale.

Chargeback Protection

Chargeback Protection is free for all Square sellers and covers qualified chargebacks up to a total of $250 a month. We take care of the work, and you get back to doing what you love.

Learn more about Chargeback Protection

Fraud detection

We use live monitoring programs and algorithms that analyze transactions as they’re happening to detect fraud. This helps intercept suspicious transactions before charges occur, protecting our sellers from product/service theft and chargebacks.

Learn more about Best Practices for Accepting Payments

Dedicated disputes team

Payment disputes can be a headache. While other payment processors often rely on physical mail and leave you to fend for yourself, Square’s dedicated disputes team walks you through the process quickly and efficiently. We can’t control how your customers behave, but we can give you the best chance to win your dispute and keep your hard-earned money.

Learn about resolving disputes

Square Secure is fantastic because it protects us against fraud and chargebacks. And my favourite part is that there's a dispute team. So if we have any problems we can talk to a real life person when we need to. This is a lot different than working with a big bank.

Snake & Butterfly Chocolate Factory

Here to help your business run smoothly

We want your business to succeed as much as you do. Because the more successful you are, the more successful we are. So we invest heavily in services like:

PCI compliance

We provide PCI-compliant systems at no additional cost to you. Square provides services for all storage, processing and transmission of your customers’ card data.

Your business partner, Square

Square is the merchant of record for every transaction. Which means that we deal with the banks on your behalf and take care of PCI compliance, regulation and processing. We make sure that disputes are resolved as efficiently and equitably as possible.

Encryption and data security

Square encrypts transactions at the point of purchase and tokenises data once it reaches our servers. We track the purchase as it goes through our software and monitor your money until it’s deposited into your bank account.

Account takeover (ATOs) prevention

Square monitors accounts for unusual activity and changes (potential ATOs) and takes steps in response, such as contacting sellers, helping increase account safety.