It’s about protecting your income.
We fight fraud for you
Fraudulent purchases result in payment disputes, which means money out of the bank for you. Square uses machine learning to look at payments from across our ecosystem (£50 billion in 2017) and adjust our algorithms to account for new trends in fraud.
We manage your disputes
Most payment processors charge you a fee when your customer disputes a payment, but Square doesn’t. We also do the time-consuming, stressful work of dealing with your customer’s bank for you.
We’ve saved Square sellers £231 million since 2011 by managing and winning their disputes for them.
It’s about protecting your data.
No compliance headaches
To keep your customers’ data safe from hackers, credit card companies require merchants to follow a series of security guidelines called PCI compliance. Square products are compliant so you don’t have to pay extra for your data security.
Secure hardware, secure payments
Security is engineered into Square hardware and software from the ground up. Your payments are encrypted to protect against hackers. It’s all designed and maintained by Square so you don’t have to go through anybody else.
Robust account protection tools
We have many layers of defense designed to keep hackers out of our systems. But they can get hold of your password or email address if they’ve been compromised somewhere else online. We’ve got tools you can use to enhance your security and we monitor your login activity so we can block suspicious logins.
“Someone sent me a request for a large quote. Everything looked totally legitimate. Then Square emailed me and let me know that it was likely a scam. I would have paid the shipping company and then the payment would have been disputed. Now I know Square has my back.”
Rick Bovensiep, EZ Foam Systems
Knowledge and tools
Square consistently develops new resources, best-practice guides and tools to make it easier for you to avoid fraud and disputes. Here are a few support articles to help you keep your business safe.