Square Contactless + Chip Reader FAQs
|Seller Community: See how other Square sellers prepare their employees to use the Contactless + Chip reader.|
What types of payments can I accept?
The contactless and chip reader accepts chip cards (EMV) and contactless (NFC) payments. In addition, the contactless and chip reader works alongside the magstripe reader to swipe chip cards and magstripe-only cards.
Keep in mind: Transactions up to $100 can be processed with tap debit. For debit transactions over $100, customers will be prompted to insert their debit card and enter a PIN.
For more information, check out these resources:
Device Compatibility Questions
Settings and Pairing Questions
What do the lights mean?
The four LED lights displayed on your contactless + chip reader will tell you all you need to know about your reader, check out the guide below:
Connecting your reader
|Four orange lights flashing||Reader is in pairing mode|
|Four green lights||Reader has successfully paired|
|Four red lights||Reader failed to pair|
Accepting a payment
|One green light||Reader is ready to take a payment|
|Moving green lights||Reader is processing a payment|
|Four green lights||Payment was accepted|
|Four red lights||Payment was declined|
Note: If you don’t see one green light to initiate a payment after 30 seconds, please tap “Re-enable Apple Pay and Contactless” in the app.
Checking your battery
|Four green lights||Battery is fully charged|
|Three green lights||Battery is 75% charged|
|Two green lights||Battery 50% charged|
|One solid red light||Battery 25% charged|
|One blinking red light||Battery is low and charge immediately|
If your reader is completely out of battery, you will see two scrolling red lights when you reconnect your reader to power and it initiates charging.