Manage your Square Debit Card

Change Your Square Debit Card PIN

You can reset your Square Debit Card PIN from your online Square Dashboard, or from your Square app.

From your online Square Dashboard:

1. Go to Balance > select a location under Locations.

2. Click the gear icon and select Checking settings.

3. Select Reset PIN.

From your Square app:

1. Go to Balance > Checking.

2. Click Reset Card PIN.

Edit Your Billing Address

You are able to view and edit your billing address associated with your Square Debit Card from your online Square Dashboard, or from your Square app.

From your online Square Dashboard:

1. Navigate to the Balance tab of your online Square Dashboard > select Square Card.

2. Click the gear icon and select Checking settings.

3. Select Edit billing address > make your edits and click Save.

From your Square app:

1. Go to Balance > Checking.

2. Tap Billing address.

3. Select Edit billing address > make your edits and tap Save.

Reorder Your Square Debit Card

If your Square Debit Card is lost or stolen, you can cancel and reorder it from your Square app, or online Square Dashboard. If you see any unauthorized or fraudulent charges, you can file a dispute either before or after ordering your new card.

Please note: Square Debit Card will take 7-10 days to arrive. Your funds will continue to accrue in your Square Checking balance while you wait for your new card to arrive, and you can manually transfer that money to your linked bank account at any time.

To do so from your Square app:

1. Open your Square app > tap Balance > Checking

2. Tap Get help with Checking.

3. Next to Status, click on the blue … icon.

4. Select I lost my card or My card was stolen > Deactivate card > Order a New Card.

5. Add your virtual Square Debit Card to your digital wallet to use while you wait for your physical card to arrive.

From your online Square Dashboard:

1. Go to Balance > select a location under Locations.

2. Click the gear icon and select Checking settings.

3.  Select Get help with Checking.

4. Select  I lost my card or My card was stolen Report Lost or Stolen > Deactivate card > Order a New Card.

5. Add your virtual Square Debit Card to your digital wallet to use while you wait for your physical card to arrive.

Manage your Notifications

To manage how you receive notifications regarding your Square Checking activity, open your Square app and navigate to Balance > Checking > Notifications.

You also have the option to update your notification preferences to receive SMS alerts when certain transaction types occur on your account. When potentially high-risk transactions occur on your card, such as international purchases, Card not Present (CNP) transactions, or declined transactions, an SMS notification will be sent to the phone number on file for your account to notify you of the transaction and provide you with the option to temporarily lock your card and review the payment in question. 

You can update your notification preferences or unlock your card at any time from the Balance section of your online Square Dashboard or the Square app.  

Temporarily Lock Your Square Debit Card

You can temporarily deactivate your Square Debit Card from your Square app. To do so:

1. Open your app and go to Balance > Checking.

2. Toggle on Lock card.