Manage Your Subscriptions and Payment Methods
Square offers two methods of payment for all subscription services. If you subscribe mid-month, you will be charged a prorated amount for the remainder of the month.
Square Subscriptions Offered
Currently, Square offers the following Paid Services:
Subscription 30-Day Free Trial
Try Square’s subscription services free for 30 days. (Please note that Square Payroll does not currently offer a free trial subscription.)
You can unsubscribe from a Square Subscription at any time during your free trial. After the trial ends, you’ll have the option to continue the subscription or discontinue the service.
Pay for Square Subscriptions
Pay with a Credit or Debit Card
Square accepts all major credit and debit cards as a payment method for subscription services. Square will charge your credit or debit card on the first of the month. This method of payment is best if you want to separate your subscription service expenses from your transaction fees. Your subscription fees will appear on your credit or debit card statement, while transaction fees will appear in your transfer details report.
Pay with a Transfer Adjustment
If you do not link a credit or debit card, Square will deduct fees for your active subscriptions from your Square balance on the first of the month. Active subscriptions do not include free trials. If your Square balance is not sufficient to cover your subscription services, Square will debit the fees from your linked bank account. If you choose this payment method, fees for subscriptions will appear as a transfer adjustment labeled Subscription Services on your transfer details report.
Note: You’re currently unable to pay for Employee Management or Square for Retail features with a transfer adjustment.
Applicable Subscription Taxes
In any jurisdiction where sales tax on Square’s subscription products may apply, you will be charged the applicable sales taxes over and above the price of the subscription. This will be automatically applied to the amount of your subscription, and the entire amount, including tax, will be deducted from your preferred payment method at the time of billing.
View and Unsubscribe from Paid Services
You can view your subscription billing details from Pricing & Subscriptions on your Square Dashboard. If your business has multiple locations, your monthly bills and summaries can be seen on the location-specific dashboards. To switch location views, click Master Account in the grey filter at the top of this tab in your dashboard. You can also unsubscribe from subscription services at any time by clicking Cancel Service.
If you remove any subscription service, including your free trial, we will discontinue your subscription for that service on the first of the following month. You will continue to have access to that service through the end of the current month.
You can pause all of your subscriptions to Square products. Similar to a cancellation, each pause is managed per individual subscription. To pause a subscription:
From your online Square Dashboard, visit Account & Settings
Click Business > Pricing & Subscriptions.
Under Subscription Pricing, click Manage next to the appropriate subscription.
Click Pause Subscription.
Note: You can pause for up to 3 months and unpause at any time. Square Payroll is an exception — while you will not be charged during a pause, note that your account will automatically unpause when you send a pay run.
To learn more about pausing subscriptions, visit our Pause Subscription FAQ.
A few subscriptions, such as Square for Retail and Square for Restaurants, include other paid services as a part of the monthly cost. For example, included with your Retail subscription is full access to Team Management. If you unsubscribe, you’ll see the option to continue using the included service. At the beginning of the next billing cycle, you’ll be charged the updated subscription cost.