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Manage Your Subscriptions and Payment Methods

Square offers subscription services where you are billed monthly for all active paid services (excluding free trials). Subscriptions are built around your business — whether you're using Team Management to manage your staff and rosters or Square Appointments to manage your client's services — you can try the features free for 30 days.

Square Subscriptions Offered

Currently, Square offers the following Paid Services:

Subscription 30-Day Free Trial

Try Square’s subscription services free for 30 days. Note: Square Payroll does not currently offer a free trial subscription.

If you are enrolled in a free trial and wish to cancel the service, you will need to wait the full 30 days for the trial to complete. After the trial ends, you’ll have the option to subscribe or discontinue the service.

Note: If you subscribe mid-month, you will be charged a prorated amount for the remainder of the month.

Pay for Square Subscriptions

Pay with a Credit or Debit Card

Square accepts all major credit and debit cards as a payment method for subscription services. Square will charge your credit or debit card on the first of the month. This method of payment is best if you want to separate your subscription service expenses from your transaction fees. Your subscription fees will appear on your credit or debit card statement, while transaction fees will appear in your transfer details report.

Pay with a Transfer Adjustment

If you do not link a credit or debit card, Square will deduct fees for your active subscriptions from your Square balance on the first of the month. Active subscriptions do not include free trials. If your Square balance is not sufficient to cover your subscription services, Square will debit the fees from your linked bank account. If you choose this payment method, fees for subscriptions will appear as a transfer adjustment labeled Subscription Services on your transfer details report.

Note: You’re currently unable to pay for Team Management or Square for Retail features with a transfer adjustment.

Applicable Subscription Taxes

In any jurisdiction where sales tax on Square’s subscription products may apply, you will be charged the applicable sales taxes over and above the price of the subscription. This will be automatically applied to the amount of your subscription, and the entire amount, including tax, will be deducted from your preferred payment method at the time of billing.

View Paid Services

You can check the status of your subscriptions and trials with Square directly from your online Square Dashboard or from within your Accounts & Settings tab. 

For a quick summary of your subscription status, follow these steps:

  1. Sign in to your online Square Dashboard and click your business name in the top right corner.

  2. A menu will expand with a basic overview of your subscriptions.

From there, you can click an individual subscription to view more details, such as remaining days of a trial. Click Manage All to view and manage all of your subscriptions in the Accounts & Settings tab. 

You can also access your subscriptions by viewing Pricing & Subscriptions

To do so:

  1. Sign in to your online Square Dashboard and click Settings > Account & Settings.

  2. Click Business information > Pricing & Subscriptions.

From the Pricing & Subscriptions tab you’ll be able to view your subscription pricing, previous bills, and all of your monthly statements. If your business has multiple locations, your monthly bills and summaries can be seen on the location-specific dashboards. To switch location views, click Master Account in the grey filter at the top of this tab in your dashboard.

Unsubscribe from Paid Services

You can also unsubscribe from subscription services at any time by clicking Cancel Service within your Pricing & Subscriptions tab.

If you remove any subscription service, including your free trial, we will discontinue your subscription for that service on the first of the following month. You will continue to have access to that service through the end of the current month.

Pause Subscriptions

You can pause all of your subscriptions to Square products. Similar to a cancellation, each pause is managed per individual subscription. To pause a subscription:

  1. From your online Square Dashboard, visit Account & Settings.

  2. Click Business information > Pricing & Subscriptions.

  3. Under Subscription Pricing, click Manage next to the appropriate subscription.

  4. Click Pause Subscription.

Important to note

  • You can pause for up to 3 months and unpause at any time.

  • Square Payroll is an exception — you can pause your subscription for up to 9 months. While you will not be charged during a pause, your account will automatically resume when you send a pay run or once the 9 month period ends. Subscription fees do not apply if your account is set up for paying only 1099 contractors. However, if your account was set up for W-2 payroll and you are now paying just 1099 contractors, please contact support to update the status of your Payroll subscription. 

To learn more about pausing subscriptions, visit our Pause Subscription FAQ.

Bundled Subscriptions

A few subscriptions, such as Square for Retail and Square for Restaurants, include other paid services as a part of the monthly cost. For example, included with your Retail subscription is full access to Team Management and Square Shifts. If you unsubscribe, you’ll see the option to continue using the included service. At the beginning of the next billing cycle, you’ll be charged the updated subscription cost.

Learn more about: Payment Processing

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