Manage Square subscriptions
About Square subscriptions
Square offers subscription services where you are billed monthly or annually for all active paid services (excluding free trials). Currently, Square offers the following subscriptions:
Before you begin
You can view, unsubscribe, pause, downgrade or reactivate your subscriptions as needed from Square Dashboard. You can also manage your Square Online and Square Invoices subscriptions in their respective apps.
View your subscriptions
You can check the status of your subscriptions and trials with Square directly, view your bills and resend fee invoices emails from your Square Dashboard.
Sign in to your Square Dashboard and select Settings > Account & Settings.
Select Business information > Pricing & Subscriptions.
Under Subscriptions, you can select an individual subscription to view more details, such as remaining days of a trial.
Select Domains to view your domain subscriptions.
To view subscriptions for individual locations, select Main Account and choose a location from the dropdown menu.
To view your previous bills and all of your monthly statements:
Under Bills, select a date to view the bill for that service. Select View All Individual Bills to view bills for all services and dates.
Under Monthly Summaries, select a date to view the summary for that service. Select View All Monthly Summaries to view summaries for all services and dates.
To send fee invoice emails or download the PDF form:
Under Monthly Summaries, find the invoice you want to send.
Select the three dots and choose Resend Invoice.
Update your subscription payment method
Sign in to your Square Dashboard and select Settings > Account & Settings > Business information > Pricing & subscriptions.
Select Update payment method at the top of the page.
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Select Bank Account or Credit Card and enter your payment information.
If you have an existing bank account linked, you can add a new bank account from the Bank accounts page on Square Dashboard.
Click Confirm to save your changes.
Pause a subscription
You can temporarily pause most subscriptions for up to three months. Pausing temporarily removes the paid features at the end of the current billing period. Your subscription automatically resumes after the pause ends.
To pause your subscription:
Sign in to your Square Dashboard and select Settings > Account & Settings > Business information > Pricing & subscriptions.
Under Subscription Pricing, click Manage next to the subscription you want to pause.
Select Pause Subscription.
Unsubscribe from a subscription
You can unsubscribe from subscription services at any time on your Square Dashboard. If you remove any subscription service, including your free trial, we discontinue your subscription for that service on the first of the following month. You will have access to that service until the end of the current month.
You may also have the option to downgrade your subscription to the free version. Downgrading removes the paid features at the end of the current billing period and may result in losing certain product features. Review the product subscription information before changing your paid service.
Sign in to your Square Dashboard and select Settings > Account & Settings > Business information > Pricing & subscriptions.
Scroll down to the subscription where you want to unsubscribe.
Select Cancel Service to cancel or select a free version of the subscription (if available) to downgrade your service.
Reactivate a subscription
You can reactivate previously ended subscriptions. Reactivating may add on paid features to your subscription. Review the product subscription information before changing your paid service.
Sign in to your Square Dashboard and select Settings > Account & Settings > Business information > Pricing & subscriptions.
Under Subscription Pricing, select Manage next to the appropriate subscription.
Select Reactivate Subscription.