System updates

We’re experiencing issues that may affect your Square services. We’ll continue to update our status page with more information.

Home>Setup

Get Started with Square Online Checkout Links

Use Square Online Checkout to allow your customers to purchase anything you want to sell online without creating an eCommerce website.

Send your customers a checkout link through an email campaign, or let your customers purchase at their convenience by posting the link on social media or on your blog. There is no monthly fee for using Square Online Checkout links. You’ll only pay Square’s standard eCommerce processing fee 1.4% + €0.25 + VAT for European cards, and 2.9% + €0.25 + VAT for non-European cards per transaction.

Review answers to frequently asked questions about using Square Online Checkout to learn more.

Note: Square Online Checkout links are only available for domestic sales. If you’d like to sell online internationally or create a fully customisable eCommerce website, take a look at Square Online..

Get Started

You can start accepting payments with Online Checkout through your online Square Dashboard or Square App. You can create checkout links for the following options:

  • Collect a payment to accept money for any reason.

  • Sell an item to accept money for items in your Square Item Library.

  • Accept a donation to allow a donor to enter an amount of their choice.

To create a checkout link from your online Square Dashboard:

  1. In your online Square Dashboard, go to Online Checkout.

  2. Choose to create a link, button or QR code using the buttons.

  3. Under Link purpose, choose to either collect a payment, sell an item or accept a donation.

  4. Enter a name for your link to be displayed to your customer.

  5. If prompted, enter the amount you want to charge.

  6. Add an image by selecting Add Image. Select either an image from your files or from your existing item library. Note: If you're adding a new image for an item in your library that already has one, the new image will automatically replace the previous image. You can also edit your image by adjusting the zoom.

  7. Choose a Frequency if prompted.

  8. Add a description (optional). The description for each checkout link has a 400-character limit. Note: When creating a new link for a new product in your item library, you can add a brand new description. This description will sync back to your item library for future use. For an existing item in your library, you can use your pre-existing description or create a new description to overwrite the previous one. Managing descriptions is currently only available in the online Square Dashboard.

  9. Select Create link.

  10. Select Copy link to share the link anywhere.

See additional resources about creating and managing Checkout Links in app.

Access and Manage Online Checkout Links

Once you’ve created a checkout link, you’re ready to start accepting payments online. You can manage all of your links from the Online Checkout section of your online Square Dashboard where you can view a list of all of your links and the sales generated from each active and inactive link.

You can also access and enable Online Checkout links for items in your Item Library. To do so:

  1. In your online Square Dashboard, go to Items to access your Item Library.

  2. Select the item you want to sell with a checkout link.

  3. Toggle on the Online Checkout option.

  4. Select Save when finished.

When you enable Online Checkout links from your Item Library, you'll have access to more Online Checkout options including:

  • Enabling a delivery fee through Online Checkout Settings.

  • Collecting delivery information such as an address on the checkout page.

  • Enabling online VAT through Online Checkout Settings.

  • Displaying a product image on the checkout page.

  • Displaying product variants on the checkout page.

Note: The blue chain link symbol means your Online Checkout link is active. A grey one indicates your Online Checkout link is inactive.

Only the account owner has permission to enable Square Online Checkout links. Once the account owner enables this feature, employees with online Square Dashboard access can then view and copy checkout links.

Accept Notes from Your Customers

Enable your customers to add a comment or note while they check out using Square Online Checkout. This will better help your business to:

  • Collect needed order information from your customers.

  • Track donation details.

  • Customise your customer’s orders.

To get started with accepting notes from your customers:

  1. In your online Square Dashboard, go to Online Checkout

  2. Go to Settings > General.

  3. Toggle the "Note from Customer" option on.

  4. Click Save.

When your customers pay through a checkout link, they will see a box for an optional note. Any information entered by your customer in the note section at checkout will appear on the order details for each transaction. Simply select Transactions from your Online Checkout dashboard and click on any payment to see your customer note. You will also see this information in your Order Manager.

If you have Square Online set up, you’ll have this option listed under your Online settings rather than your Online Checkout settings.

To turn on customer notes through Square Online:

  1. In your online Square Dashboard, go to Online to go to the Square Online Overview page.

  2. Go to Settings > Checkout or Shared Settings > Checkout and select Advanced Settings.

  3. Tick the box next to Allow customer to leave a note to seller.

  4. Select Save when finished.

Learn more about payment tracking with Square checkout links.

Enable Tipping for Online Checkout

When you’re creating a Checkout link, you can easily allow for tips from your customers. To get started with accepting tips from your customers:

  1. In your online Square Dashboard, go to Online Checkout

  2. As you're creating your checkout link, go to Advanced Settings and tick the box to Enable tipping.

  3. Enter a name for your link and the amount you want to charge.

  4. Click Create link and select Copy link to share the link anywhere.

Your customers will now automatically see tipping settings of 15%, 20% and 25% on their payment link, with a default tip percentage of 15%. 

Note: Tipping is currently not available for links with subscriptions or recurring payments.

Share Online Checkout Links

Once you’ve copied checkout links, you’re ready to share your links anywhere. Add a checkout link to an email, your social media page or your blog.

When a customer clicks the checkout link for an item, they’ll be directed to a single checkout page where they can pay with a card of their choice, or with Apple Pay or Google Pay.

Note: Purchases made with checkout links will not issue a standard customised receipt. Instead, they’ll generate a basic digital receipt.

Online Checkout QR Codes

You can download and print a custom QR code to direct your customers to Online Checkout links, offering a simple contactless payment solution that will allow your customers to self-serve.

To create a QR code for an Item from your online Square Dashboard:

  1. In your online Square Dashboard, go to Online Checkout to start creating your checkout link to sell an item.

  2. Select the Item you want to generate a QR code for.

  3. After you create your checkout link, share your link via QR code by selecting Create under the QR code option.

  4. Download QR Code to your device to print it for use in your business.

You can also learn how to set up and manage a QR Code for Payment in the Square POS app.

Online Checkout Buy Buttons

As you're getting started with Square Online Checkout links, you can also create a buy button and add it to your website as a convenient way to take customers directly to a checkout page. Create your buy button by generating a small piece of HTML code that you can embed on your website, blog, landing page or even the body of an email.

Learn more about adding buy buttons to your website with Square Online Checkout.

Online Checkout Reporting

You can easily track the amount of sales generated from each Square Online Checkout link. This allows you to track how links are performing. To view the amount of sales per checkout link, in your online Square Dashboard, review the sales per link in the Total Sales column.

You can also view all of your sales in your online Square Dashboard in Reports when you filter by Source > Checkout Links.

Deactivate or Delete Online Checkout Links

You can deactivate and delete a checkout link at any time. To disable a checkout link:

  1. In your online Square Dashboard, go to Online Checkout.

  2. Select the Online Checkout link you want to deactivate or delete.

  3. Click Deactivate or Delete at the bottom of the item details page.

Note: If you’ve previously shared a link with your customers, once you deactivate or delete it, they'll be unable to complete a transaction via the link.

Subscriptions with Online Checkout Links

Subscription checkout links can be used to accept weekly, monthly, quarterly or annual payments from multiple customers with a single checkout link. For more info on getting started, visit Subscriptions in Square Online Checkout.

Buyer Entered Payments

You have the option to allow your customers to set the price at checkout for Square Online Checkout. This setting is accessible from both the online Square Dashboard and Square POS app.

From your online Square Dashboard:

  1. In your online Square Dashboard, go to Online Checkout.

  2. Select Create checkout link.

  3. Select Collect a payment.

  4. Enter a name for the link that will be displayed to the customer.

  5. In Advanced Settings, tick the Allow buyer to set the price option.

  6. Complete your checkout link setup and select Create link.

  7. Select Copy link to share the link anywhere.

See additional resources about creating and managing Checkout Links in app.