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Accept Payments with Square Stand

Once you’ve set up your Square Stand with your iPad, swipe cards through the track in the front of the stand, dip cards, or tap an Apple Pay or Google Pay-enabled device to accept payments with contactless and chip reader.

To accept payments using Square Stand:

  1. Sign in with the email address and password associated with your Square account.

  2. If you’ve created items, tap the item(s) you’d like to sell from your Item Library or Favorites Page, or scan the bar code of an item with a SKU saved to your Item Library. Your item will be added to the current sale on the right.

  3. To enter a custom sale amount, tap Keypad. You can also select a variable price item saved to your Item Library.

  4. Tap on the item in the the right-hand panel to add a description, create modifications, change the quantity and apply tax. When you’re done, tap the "X" icon or Save.

  5. Swipe your customer’s card through the track at the front of your Square Stand, tap/insert your customer's card using the Square Contactless + Chip Card Reader, or key in payment card information while your iPad is secured in the stand. 

  6. With tipping enabled, your customer will see the option to leave a tip on the signature screen.

  7. If you have signature collection enabled, have your customer sign with their finger. If you have the signature screen turned off for payments under $25, the signature screen will be skipped. If you’re processing a phone or internet order, write “Internet Order” or “Phone Auth” on the signature screen. 

  8. Input your customer’s preferred receipt delivery method. If your Square Stand is connected to a receipt or kitchen printer, you also can print a receipt and kitchen ticket.

  9. With sign and tip on printed receipts enabled, you can print a paper receipt for your customer to sign and choose to leave an additional tip. Once you’ve finished swiping a payment and the paper receipt is printed, the final screen reads “Receipt Printed.” 

  10. If you’ve chosen to print a receipt that requires a signature, you can settle these payments, including tip, from Square Point of Sale on the iPad within 36 hours. 

Accept Card Payments in Offline Mode with Square Stand

If you experience any connectivity issues, you can turn on Offline Mode to accept payments without an Internet connection. Transactions you accept while in Offline Mode will be processed if you regain Internet connectivity within 72 hours.

Payments processed offline will have the same standard rate

After processing payments offline, be sure to reconnect your mobile device to the Internet (either Wi-Fi or a data service plan such as 3G, 4G or EDGE) within 72 hours.Payments that haven’t been uploaded within 72 hours will expire and the money will not be captured.

Accept Card Payments on Square Stand Without Connecting to a Power Outlet

When Square Stand is not plugged in to a power outlet, it utilizes the iPad’s battery to allow you to swipe magstripe cards and connect to the Square Reader for Contactless and Chip via Bluetooth to accept tapped and dipped chip card payments. Note: USB accessories are not supported in this mode.

Accept Cash App Payments

Your customers can also use Cash App as another form of contactless payment. During the checkout process, select Cash App Pay as the payment method, then swivel your Square Stand screen to your customer so they can scan the QR code with their mobile device and complete the payment. Learn more about Cash App Pay.

Enable Mastercard Audio Tone

To enable or disable the Mastercard audio tone for the Square POS app at the completion of a successful transaction with Mastercard:

  1. Tap the three horizontal lines in the upper left corner. 

  2. Tap Settings > Payment sounds.

  3. Toggle on or off Allow card network sounds.

If enabled, the tone will only be heard for dipped or tapped Mastercard debit and credit cards.

Learn more about: Square Stand

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