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Accept Payments with Square Stand

The Square Stand family is comprised of the classic first generation and the reimagined second generation. Learn how to accept payments using both models below.

Not sure which Square Stand you have? Learn how to Identify Your Square Stand

Square Stand (2nd generation)

Once you’ve set up your Square Stand with your iPad, you’ll be able to insert a card or tap a contactless debit or credit card or an Apple or Android Pay or Google Pay-enabled device to accept payments. Connect a Square Reader for Magstripe directly into the Stand’s audio jack to swipe credit cards without a chip.

Create a sale using Square Stand:

  1. Sign in with the email address and password associated with your Square account.

  2. If you’ve created items, tap the item(s) you’d like to sell from your Item Library or Favourites Page, or scan the barcode of an item with a SKU saved to your Item Library. Your item will be added to the current sale on the right.

  3. To enter a custom sale amount, tap Keypad. You can also select a variable price item saved to your Item Library.

  4. Tap on the item in the right-hand panel to add a description, create modifications, change the quantity and apply tax. When you’re done, tap the ‘X&’ icon or Save.

To accept payments using the Square Stand:

  1. Tap Charge to check out, and swivel the Square Stand 180 degrees to face the customer.

  2. The customer-facing checkout screen will prompt the customer to pay on the right side of the Square Stand by either inserting their card into the chip reader or tapping their contactless card or mobile device near the flashing contactless icon. 

  3. To view other payment options, including cash, manual card entry, tap All payment options in the upper-left corner prior to swivelling the Square Stand toward the customer. If you don’t regularly swivel your Square Stand to your customers, you can set this to be the default payment screen in Checkout settings.

Note: Connect a Square Reader for Magstripe directly into your Square Stand (2nd generation) headset jack to swipe magstripe cards or gift cards.

Square Stand (1st generation)

Once you’ve set up your Square Stand with your iPad, you’ll be able to insert card or tap a contactless debit or credit card or an Apple or Android Pay or Google Pay-enabled device to accept payments.

Create a sale using Square Stand:

  1. Sign in with the email address and password associated with your Square account.

  2. If you’ve created items, tap the item(s) you’d like to sell from your Item Library or Favourites Page, or scan the barcode of an item with a SKU saved to your Item Library. Your item will be added to the current sale on the right.

  3. To enter a custom sale amount, tap Keypad. You can also select a variable price item saved to your Item Library.

  4. Tap on the item in the right-hand panel to add a description, create modifications, change the quantity and apply tax. When you’re done, tap the ‘X’ icon or Save.

To accept payments using the Square Stand:

  1. Tap Charge to check out.

  2. Swipe your customer’s card through the track at the front of your Square Stand, tap/insert your customer’s card using the Square Contactless + Chip Card Reader, or key in payment card information while your iPad is secured in the stand. 

To complete checkout with the Square Stand:

  1. With tipping enabled, your customer will see the option to leave a tip on the signature screen.

  2. If you have signature collection enabled, have your customer sign with their finger. If you have the signature screen turned off for payments under $25, the signature screen will be skipped. If you’re processing a phone or Internet order, write “Internet Order” or “Phone Auth” on the signature screen. 

  3. Input your customer’s preferred receipt delivery method. If your Square Stand is connected to a receipt or kitchen printer, you also can print a receipt and kitchen ticket.

  4. With sign and tip on printed receipts enabled, you can print a paper receipt for your customer to sign and choose to leave an additional tip. Once you’ve finished swiping a payment and the paper receipt is printed, the final screen reads “Receipt Printed.” 

  5. If you’ve chosen to print a receipt that requires a signature, you can settle these payments, including tip, from Square Point of Sale on the iPad within 36 hours. 

Accept Card Payments in Offline Mode with Square Stand (1st and 2nd generation)

If you experience any connectivity issues, you can turn on Offline Mode to accept payments without an internet connection. Transactions you accept while in Offline Mode will be processed if you regain internet connectivity within 24 hours.

Payments processed offline will have the same standard rate

After processing payments offline, be sure to reconnect your mobile device to the internet (either Wi-Fi or a data service plan such as 4G, 5G or EDGE) within 24 hours. Payments that haven’t been uploaded within 24 hours will expire and the money will not be captured.

Note: In order to take swipe payments on Square Stand (2nd generation), you’ll need to insert a Square Reader for magstripe into the audio jack on the lower-right corner. You may add one to your cart for free when purchasing Stand, purchase separately on Square Shop, or purchase at one of our stores.

Accept Card Payments on Square Stand Without Connecting to a Power Outlet (1st generation only)

When Square Stand (1st generation) is not plugged in to a power outlet, it utilizes the iPad’s battery as a power source. In this mode, the Square Stand (1st generation) will allow you to swipe magstripe cards and connect to the Square Reader for Contactless and Chip and PIN via Bluetooth to accept insert or tap contactless debit or credit card payments.

Note: USB accessories are not supported in this mode.

Accept Square Gift Cards

There are multiple ways to accept Square Gift Cardswith Square Stand.

On Square Stand (2nd generation) you can:

  • Swipe the gift card through a Square Reader for magstripe attached to the Stand’s audio jack.

  • During the checkout process, navigate to all payment options, select Gift Card and either manually enter the gift card details or press the camera icon to scan the gift card using your iPad’s front-facing camera (only available for newer gift cards).

On Square Stand (1st generation) you can:

  • Swipe the gift card through your Square Stand’s magstripe reader.

  • During the checkout process, navigate to all payment options, select Gift Card and either manually enter the gift card details or press the camera icon to scan the gift card using your iPad’s front-facing camera (only available for newer gift cards).

Enable Mastercard Audio Tone

To enable or disable the Mastercard audio tone for the Square POS app at the completion of a successful transaction with Mastercard:

  1. Tap More

  2. Tap Settings > Checkout > Payment sounds.

  3. Toggle on or off Allow card network sounds.

If enabled, the tone will only be heard for inserted or tapped Mastercard debit and credit cards.

Learn more about: Square Stand

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