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Accept Payments with Square Stand

After you set up your Square Stand with your iPad, swipe cards through the track in the front of the stand, insert card or tap a contactless debit or credit card or an Apple or Android Pay enabled device to accept payments with contactless and chip reader.

To accept payments using Square Stand:

  1. Sign in with the email address and password associated with your Square account.

  2. If you’ve created items, tap the item(s) you’d like to sell from your Item Library or Favourites Page, or scan the barcode of an item with a SKU saved to your Item Library. Your item will be added to the current sale on the right.

  3. To enter a custom sale amount, tap Keypad. You can also select a variable priced item saved to your Item Library.

  4. Tap on the item in the right-hand panel to add a description, create modifications, change the quantity and apply tax. When you’re done, tap the ‘X&’ icon or Save.

  5. Swipe your customer’s card through the track at the front of your Square Stand, tap/insert your customer’s card using the Square Reader, or key in payment card information while your iPad is secured in the stand. 

  6. With tipping enabled, your customer will see the option to leave a tip on the signature screen.

  7. If you have signature collection enabled, have your customer sign with their finger. If you have the signature screen turned off for payments under $25, the signature screen will be skipped. If you’re processing a phone or Internet order, write “Internet Order” or “Phone Auth” on the signature screen. 

  8. Input your customer’s preferred receipt delivery method. If your Square Stand is connected to a receipt or kitchen printer, you also can print a receipt and kitchen ticket.

  9. With sign and tip on printed receipts enabled, you can print a paper receipt for your customer to sign and choose to leave an additional tip. Once you’ve finished swiping a payment and the paper receipt is printed, the final screen reads “Receipt Printed.” 

  10. If you’ve chosen to print a receipt that requires a signature, you can settle these payments, including tip, from Square Point of Sale on the iPad within 36 hours. 

Accept Credit Card Payments in Offline Mode with Square Stand

If you experience any connectivity issues, you can turn on Offline Mode to accept payments without an Internet connection. While credit cards can be swiped or manually entered in Offline mode, you won’t be able to take any payments on your Square Contactless and Chip reader, including tap Interac debit cards. Transactions you accept while in Offline Mode will be processed if you regain Internet connectivity within 72 hours.

Payments processed offline will have the same standard rate.

After processing payments offline, be sure to reconnect your mobile device to the internet (either Wi-Fi or a data service plan such as 3G, 4G or EDGE) within 72 hours.Payments that haven’t been uploaded within 72 hours will expire and the money will not be captured.

Accept Card Payments on Square Stand Without Connecting to a Power Outlet

When Square Stand is not plugged in to a power outlet, it utilizes the iPad’s battery to allow you to swipe magstripe cards and connect to the Square Reader for Contactless and Chip and PIN via Bluetooth to accept tapped and dipped chip card payments. Note: USB accessories are not supported in this mode.

Enable Mastercard Audio Tone

To enable or disable the Mastercard audio tone for the Square POS app at the completion of a successful transaction with Mastercard:

  1. Tap the three horizontal lines in the upper left-hand corner.

  2. Tap Settings > Payment sounds.

  3. Toggle on or off Allow card network sounds.

If enabled, the tone will only be heard for inserted or tapped Mastercard debit and credit cards.

Learn more about: Square Stand

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