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Create a Personalised Order Screen with Square Online

Note: Using personalised order screens requires an upgrade on your Square Online site.


The Square Online personalised order screen provides buyers with a dynamic landing page that personalises the ordering experience on your website. Think of it as a customised version of your ordering page with several added benefits for customers, including quick reordering, customised promotions and much more.

Note: Currently, the personalised order screen is only available if you’re using the Order Online ordering page template.

Enable the Personalised Order Screen for Order Online

You can enable the personalised order screen if you already have the Order Online ordering page template. If you need to switch your template first:

  1. From your Square Online site editor, select the Page dropdown menu.

  2. Under Shop All, select ‘...’ > Switch template.

  3. Choose Order Online and select Switch.

  4. Toggle on Personalised order screen.

  5. Publish your site to see the changes live.

If you want the personalised order screen to be your entire site, simply delete all other pages. If the ordering page is missing entirely and you need to add it again, select +Add > Page > Shop and choose Order Online to toggle on the Personalised order screen.

Customise Your Personalised Order Screen

You’ll be able to customise your personalised order screen by:

  • Choosing a banner.

  • Enabling 3-tap reordering and personalised recommendations for return customers.

  • Enabling menu highlights (show either the most popular items or hand-pick a few). You can also highlight featured items on any page of your site with the featured items section.

  • Creating and customising a header to better reflect your brand and highlight locations to help customers find their preferred pickup location.

  • Customising the layout, colours and background. Learn more about designing and customising your Square Online site.

  • Adding a promotional banner to highlight products with active vouchers. Learn more about creating vouchers for Square Online.

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