Create and Manage Items Online
Before you start creating items, keep in mind:
Item descriptions have a 4000 character limit.
When you add, update, or delete an item image, the change will reflect in your Square app, dashboard, and in Square Online.
Images that are 360 degrees or 3D are not supported at this time.
If you are creating multiple items, you are able to upload your items in bulk using Square’s Import Tool.
Create Items Online
Visit the Items page of your online Square Dashboard and click Create an Item. Note: All item creation and editing will display in a fullscreen window. To return to your Items, select the X in the top left-hand corner.
Fill in the item name, category, and description.
Click Edit to add an optional colour to the Point of Sale tile to help organise your checkout screen. If you’re adding an item image, we recommend the following image specs:
High resolution that is a size of 2,560 x 2,560 pixels.
Supported image format (.jpg, .jpeg, .png, .spin, and .gif files).
Dimensions that are square.
Up to 20 MB in size, but less than 500 KB — this is optimal for loading speed and search result rankings online.
Next, set up any item options, variations, units, menus or custom attributes.
Set Up Your Item Unit Type
Each business is different — some Square Sellers sell whole item quantities (like articles of clothing), while others sell items by weight or length. Some businesses sell both.
By default, each new item you create will have the unit type per item. When you set your metric unit type, you can choose from a list of preset units, such as grams, kilograms, and metres.
You can create unit types for both the metric and imperial system.
Keep in mind:
Updating a unit type for an item will not adjust your stock amount. For example, if you have Corduroy with 10 centimetres in stock, and you update your unit type from centimetres to metres, your inventory levels for the item will reflect as 10 metres in stock. To keep your inventory levels accurate, make sure to manually adjust your stock levels after updating the unit type.
Your reporting and transaction history will reflect the unit type at the time of sale. If you sold corduroy when you had the unit type set to centimetres, once you update to metres and complete a new sale, you’ll see both centimetres and metres as separate lines in your reporting for that item.
Additional Item Actions
Create Item Categories Online
Categories help you arrange and organise your items, report on item sales and route items to specific printers.
Navigate to the Items > Categories section of your online Square Dashboard.
Click Create a Category.
Name your category (i.e. Drinks, Food, Jewellery).
Click Save and Assign Items and check the box next to each item you wish to include.
Click Move Items once you're done.