Create and Manage Item Modifiers
If you need customisable options for your items (like toppings, add-ons or special requests), you can create modifiers. Unlike price points (used for sizes, colours or SKUs), item modifiers don’t decrease inventory counts if inventory management is turned on. Modifiers applied to items will display on customer receipts in your Item Library and in the item details report.
Note: Modifiers aren’t compatible with barcode scanners, regardless of whether the item is sold by weight or not. Instead, use item variations with different SKUs or PLUs for each variation and its associated price.
Learn more about creating and managing items from Square Dashboard for more information on all item creation features.
Create Modifiers
Create modifiers at any time from either your Dashboard or POS.
- From your Square Item Library, go to Modifiers.
- Click Create a modifier and enter your modifier information.
- Click Save when finished.
In your Item Library, you’ll then see your modifier sets appear as options when creating and editing items. Check the box next to a modifier set to apply it to your item.
Note: You can also add images to your modifiers that will also appear on your Square Online site. Learn more about item modifiers in Square Online.
- From your Square Point of Sale, go to ≡ More > Items.
- Tap Modifiers > Create modifier set.
- Enter a name for the modifier set and select the items you’d like to apply it to.
- Enter the modifier options and their price points.
- Tap Save when finished.
Note: To choose preselected modifiers, or update the minimum and maximum number of modifiers that can be applied to an order, visit your Square Dashboard.
Rearrange Modifiers
Rearrange modifiers to have them appear in an order that works well with your business.
- From your Square Item Library, go to Modifiers to select the modifier set you’d like to rearrange.
- Click and hold the three horizontal lines next to the modifier to move it.
- Click Save when finished.
Using Square for Restaurants? The order of your modifiers may be determined by auto-progression rules that are specific to the Square for Restaurants app. Review how auto-progression works on your Square for Restaurants POS.
Hide Modifiers from Your Site
You can hide a modifier set from your Square Online website without marking it as sold out. This won’t hide it anywhere else in Square. To hide an item modifier from your site:
From your Square Item Library, select the item that has the modifier you want to hide.
Under Modifiers, go to the modifier set you want to hide and select ••• > Customise.
Click the Hide on Square Online option.
Click Save when finished.
Mark modifiers as sold out
Marking modifiers as sold out will make sure they don’t appear as selectable options while checking out.
- From your Square Item Library, go to Modifiers to select the modifier set you’d like to mark as sold out.
- Under the specific modifier, click the link in the ‘Stock status’ column.
- Toggle off the location where the modifier is no longer available and click Done.
- Click Save when finished.
After marking a modifier as sold out, the modifier’s status will update throughout Square, including Square Online and Square for Restaurants.
Note: Sold-out status will be reflected in some third-party integrations. Please check with your third-party platform to ensure the sold-out status is accurately reflected. Sold-out status will not be accurately reflected in Square for Retail.
Online modifiers
With text modifiers for your Square Online site, online customers can enter custom modifiers rather than choosing from a list of preset options. Say you engrave bracelets as part of your business. Text modifiers enable customers to enter their custom text (like a date or special message) for the engraving as they purchase a bracelet from you.
To create a text modifier for your Square Online site:
From your Square Item Library, go to Modifiers.
Click Create a modifier.
Choose the Text modifier option and enter a character limit.
Click Save when finished.
Note: Text modifiers are only available on Square Online sites.
Delete Modifiers
Delete modifiers at any time from either your Dashboard or POS.
- From your Square Item Library, go to Modifiers to select the modifier set you’d like to delete.
- To delete the entire set, click Delete > Delete modifier. To delete an option in the modifier set, click the X.