Create and Manage Item Modifiers

If you need customisable options — toppings, add-ons, or special requests — create item modifiers. Modifiers that are applied to items will display on your customers’ digital receipts, in Transactions in your online Dashboard, and in the Item Details report.

Unlike price points used for sizes, colours or SKUs, item modifiers don’t decrease inventory counts if inventory management is turned on.

Note:  Modifiers are not compatible with barcode scanners, regardless of if the item is sold by weight or not. Instead, use item variations with different SKUs/PLUs for each variation and their associated price.

Create Item Modifiers Online

1. From Items in your online Square Dashboard, click Modifiers > Create a Modifier Set.

2. Enter the modifier information and click Save.

Note: You can add images to your modifiers. If you want your online customers to view the modifier images and improve the look and feel of your Square Online ordering page, be sure to upgrade your website.

In your Item Library, you’ll see your modifier sets when creating and editing items. Tick the box next to the modifier set to apply it to an item.

Learn more about item modifiersitem modifiers in Square Online

Create Item Modifiers from the Square App

1. Tap ≡ More from the navigation bar at the bottom of your screen.

2. Tap Items > Modifiers > Create Modifier Set.

3. Enter a name for the modifier set and select the items you’d like to apply it to.

4. Toggle on Customer must only select one option to limit modifier selection at the time of sale. Leave this setting toggled off to allow multiple modifiers to be chosen.

5. Enter the modifier options and their price points.

6. Tap Save.

Delete Modifier Sets

From your online Dashboard:

1. Go to Modifiers in your online Square Dashboard, and click the modifier set you’d like to delete.

2. To delete the entire set, click the rubbish bin icon at the bottom of the screen and select Delete Modifier.

3. To delete an option in the modifier set, click the X.

From the Square app:

1. Tap ≡ More from the navigation bar at the bottom of your screen, then select Items.

2. Tap Modifiers and select the modifier set to be deleted.

3. Tap Delete Modifier Set.

Rearrange Modifiers

You can customise the order of modifiers and modifier sets from the Square app. Once you’ve customised your modifiers, your settings will sync across all devices.

1. Tap ≡ More > Items > Modifiers.

2. Tap and hold the three horizontal lines (≡) next to the modifier or modifier set you’d like to rearrange.

3. Drag the modifier or modifier set to its desired place in the list.

Mark Modifiers as Sold Out

You can mark modifiers as sold out from your Square Dashboard and Square Point of Sale app. After marking a modifier as sold out, the modifier’s status will update throughout your Square ecosystem, including Square Online and Square Restaurants.

Note: Sold out will not be accurately reflected in third-party integrations or in the Square Retail POS app.

From your online Dashboard:

1. Go to Modifiers in your online Square Dashboard, and click the modifier you’d like to mark as sold out.

2. Toggle off the Available status and click Save. Note: If you have more than one active location on your Square account, you will be prompted to select the location(s) in which you want to mark the modifier as sold out.

From the Square app:

1. Tap ≡ More > Items.

2. Tap Modifiers and select Manager modifier availability.

3. Select the modifier that you want to mark as sold out and toggle the Available status. If you have more than one active location on your Square account, you will be prompted to select the location(s) in which you want to mark the modifier as sold out. Note: Only users logged in that have permission to edit items will be able to mark a modifier as sold out.