Create and edit modifiers
About modifiers
Modifiers are customisable options for your items (toppings, add-ons or special requests) that can be applied at checkout. You can also set requirements for how many modifiers can be selected at checkout. For example, you can create a modifier set of sandwich toppings, and restrict it so that maximum three toppings can be selected.
Modifiers applied to items will display on your order tickets, customer receipts, in your Item Library and in the sales report.
Before you start
You have two options for creating modifier sets:
Create modifiers from the Square Dashboard on a laptop or desktop computer
Create modifiers directly from your Point of Sale app
Make sure you’ve created at least one item in your Item Library before assigning a modifier set to an item. Learn more about how to create and edit items with Square.
Step 1. Create and edit modifier sets
- Sign in to Square Dashboard and go to Items & services (or Items & menus or Items & inventory) > Items > Modifiers.
- Click Create a modifier or select an existing modifier to edit.
- Enter the Modifier name, the Display name and choose the Modifier type (Text modifiers are only available on Square Online).
- Click on the New Modifier field and enter the modifier details – including your modifier name, price and stock status. Add more modifiers if necessary.
- To have modifier operators appear when view your modifier set on your Square Restaurant POS app, toggle on Use Conversational Modifiers on POS
- Click Save.
Click the X icon next to a modifier to delete it. Move the modifiers’ order list using the ≡ three horizontal lines icon.
- Open your Point of Sale app and tap ≡ More > Items > Modifiers.
- Tap Create modifier set or select an existing modifier to edit.
- Tap Name and enter your modifier’s name.
- Tap on the New Modifier field within the Modifiers section and enter the modifier details – including your modifier name and price. Add more modifiers if necessary.
- Tap Save.
Click the X icon next to a modifier to delete it. Move the modifiers’ order list using the ≡ three horizontal lines icon.
Step 2. Apply a modifier set to items
To add item modifiers to a single item:
- sign in to Square Dashboard and go to Items & services (or Items & menus or Items & inventory) > Items > Modifiers.
- select an existing item or Create item.
- click Add within the Modifiers section.
- select a modifier (or several of them) from the list > click Done.
- click Save.
To add item modifiers to multiple items:
- sign in to your Square Dashboard and go to Modifiers.
- click on Apply to items next to the relevant modifier.
- select the items you want to apply the modifier to.
- click Apply to Items.
Step 3. Set item level modifier customisations (optional)
Once a modifier set has been added to an item, you can override its default settings by applying item-level customisations. This can be configured from the Modifiers section in the item detail page.
Sign in to your Square Dashboard and click Items & services (or Items & menus or Items & inventory) > Items > Item library.
Click (•••) More menu next to the modifier set and select Customise
Adjust any settings you want to override for this item – including modifier visibility, pre-selected choices, selection rules and quantity rules.
Click Done in the top-right-hand corner to save your changes.
When prompted, choose whether to apply these changes only to this item or to other items that use this modifier set.
To remove customisations and return to the original modifier set behaviour, click Reset customisations.
Once a modifier set is customised at the item level, it becomes independent – future changes made at the modifier set level will no longer apply to that item unless the customisation is reset.
Remove a modifier set from items
Once you’ve assigned a modifier set to an item, you can remove the modifier set assigned to this item at any time.
To remove item modifiers from a single item:
- Sign in to Square Dashboard and go to Items & services (or Items & menus or Items & inventory) > Items.
- Click on the selected item from the list.
- Click (•••) next to your modifier set within the Modifiers section.
- Click Remove from item.
- Click Save.
To remove item modifiers from multiple items:
- Sign in to your Square Dashboard and go to Modifiers.
- Click Apply to items next to the relevant modifier.
- Untick the items you want to remove the modifier to.
- Click Apply to Items.
Adjust modifier display order in checkout, tickets and receipts
You can control the order in which modifier sets appear during checkout on Square Online and Kiosk. This can be helpful if you want certain modifier groups (like base options or sauces) to show first.
- Sign in to Square Dashboard and go to Items & services (or Items & menus or Items & inventory) > Items > Modifiers.
- Click the (⋮⋮) icon next to a modifier set.
- Click and drag the modifier sets to rearrange them in your preferred order.
- Your changes will automatically apply to your Square Online site and Kiosk.
This ordering only applies to Square Online. Other sales channels follow different logic detailed below.
- One required modifier, one maximum option. This is set by enabling Customer can only select one option. For example, when selecting meat temperature, only one option is allowed, and upon selection, the system will automatically progress to the next set.
- One required modifier, no maximum limit on options.
- One required modifier, with the maximum number exceeding one.
- More than one required modifier, one maximum option.
- More than one required modifier, no maximum limit on options.
- More than one required modifier, with the maximum number exceeding one.
- No required modifier options, but the maximum number of modifiers is greater than zero.
- No required modifier options and no maximum limit on options (for instance, optional add-ons or additional charges for extras).
If Automatically add item to bill is enabled, the item will add to the bill once any required modifiers are selected.
Square Point of Sale, Square Appointments POS and Square for Retail POS honour the order defined in the Modifier Library at the time the modifier set is first applied to an item.
- If you reorder modifiers from the item detail page after assigning them, the changes won’t update on POS.
- If you don’t reorder at the item level, you can continue managing the modifier order through the Modifier Library, and changes there will still apply.