Square Online
Self-serve ordering for restaurants.
QR code-powered ordering lets you limit in-person contact, increase efficiency and improve the customer experience.
How self-serve ordering works
Square makes in-person, contactless ordering easy for you, your customers and your kitchen.
First, create a Square Online ordering page
Add names, descriptions and photos of any items that customers can order online.
Generate and print your QR codes
Place QR codes at tables, parking spots, ordering kiosks – anywhere you want diners to place their order.
Diners scan the QR code to open your menu
They can select items, add special requests, place their order and pay – all directly from their mobile device.
Orders go to POS & kitchen printers
Self-serve orders get processed as if a waiter or front of house staff had placed them.
Diners get their food
Customise guest-facing messaging to let diners know whether their order will be brought to them or where they can pick it up.
Streamline operations and improve customer service.
Provide peace of mind to diners and staff by limiting contact and shared surfaces
Give diners the freedom to order and reorder when they want – without waiting for a waiter
Improve order accuracy by putting the power in customers’ hands
Increase efficiency with improved table turn-around times
Free up staff to focus on other tasks
Offer easy payment options with Apple Pay, Google Pay and Square Pay
“We really appreciated Square’s quick addition of self-serve ordering last year, and implemented QR codes immediately for our outdoor dining area. Most importantly, self-service technology helps protect our customers and employees.”
— Lisa and Abhijeet Purkayastha, Khana Indian Grill
“With self-serve ordering, we spend less time taking orders and more time with customers who want a conversation. With each self-serve order, we get the customer’s email address and can send them updates to keep them coming back.”
— Alysa Visnesky, Eastwood Farm & Winery
“Self-serve ordering lets customers place food truck orders without coming outside — a game-changer during winter. Each ticket includes name and table number so we can run orders instead of shouting out names. It’s a much better customer experience.”
— Marc Glaviano, Farm to Sandwich
Contactless ordering is free.
No startup costs or monthly fees. Pay only when you make a sale with a processing rate of just 2.9% + 30¢ per transaction.
Free plan
$0/mo
No setup cost or monthly fees
Credit card processing
2.2%
per transaction
Get started with self-serve ordering today.
Setting up your online ordering page and QR codes is quick and easy.