Release notes

Advanced rules for manual discounts on Square Point of Sale

What changed: Manual discounts on Square Point of Sale support advanced rules — including category targeting, buy-one-get-one (BOGO) offers, and conditional logic. These rule types were previously available only for automatic discounts. You can apply them manually at checkout with the same level of control.

Why it matters: If you run a promotion like "buy two mains, get a dessert free" or offer a percentage off a specific category, you no longer need to set it up as an automatic discount. Staff can apply these structured discounts at the till when the situation calls for it — keeping pricing flexible without sacrificing accuracy.

Access: Available on Square Point of Sale for iOS and Android. To create a manual discount with advanced rules, go to Square Dashboard → Items → Discounts, then configure your discount with the desired category, BOGO, or conditional logic rules.

Compact tickets and font size options for printed kitchen tickets

What changed: Printer profiles include two new customisation options — font size (small, medium, or large) and compact tickets. Font size controls how large text prints on kitchen tickets, while compact tickets use a tighter layout with reduced top padding, designed for sticky labels on cups and takeaway containers. Both options work on thermal printers only (not impact printers). Large font requires 80mm paper. These options apply to both in-person and online order tickets on iPad, Android, Square Register, Square Terminal, and Square Handheld.

Why it matters: Baristas and kitchen staff can read tickets at a glance when font size matches the environment — large text for a busy pass, smaller text when space is tight. Compact tickets fit on coffee cup labels and takeaway stickers without wasted whitespace, so your team spends less time squinting and more time making drinks.

Access: On your POS, go to Settings → Hardware → Printers → Profiles tab. Create or select a printer profile, then choose your preferred font size or toggle Remove Top Padding for the compact layout.

Learn how to print order tickets from your point of sale.
Learn how to set up printer profiles.
Learn how to connect a printer to your point of sale.

Square Team Management permission includes Authorised Representative profiles

What changed: Team members with the Team Management permission can manage all staff profiles, including Authorised Representative profiles. Previously, only account owners could view or edit Authorised Representative details — that restriction has been removed for team members who hold this permission.

Why it matters: If you're an owner who isn't involved in day-to-day operations, you can delegate staff management entirely to a trusted team member. They can handle onboarding, profile updates, and Authorised Representative changes without needing you to step in.

Access: Grant the Team Management permission to any team member via Square Dashboard → Staff → Permissions. Once enabled, that team member can edit all staff profiles, including Authorised Representatives, from the same Staff section.

Learn how to add and manage authorized representatives.

Fulfilment workflows for food and beverage sellers on Square POS

What changed: Square Point of Sale in Restaurant mode supports structured fulfilment workflows for in-store, collection, and delivery orders. Cashiers select a fulfilment method at order start or before payment, and recipient details — name, phone number, and delivery address — are captured directly in the cart. Paid orders on POS get the same status updates, search, and filtering as online and third-party orders, with KDS changes flowing through to Order Manager. Sellers can send "order ready" text notifications from Order Manager or POS without requiring a KDS. Customer details (name, phone, address) print on kitchen tickets and receipts for delivery, collection, and in-store orders across thermal and impact printers, reprints, and digital receipts. Existing dining options are mapped to the new structured fulfilment types with no seller action required.

Why it matters: Phone-in collection and delivery orders no longer require sticky notes or workarounds — recipient details live in the order itself and print on every ticket. The mandatory fulfilment prompt prevents packaging mistakes and tax miscalculations in jurisdictions where dine-in and takeaway carry different tax rates. Delivery orders with printed addresses remove a major blocker for sellers running in-house delivery, and unified order tracking means collection and delivery orders appear in the correct Order Manager views instead of getting stuck under dine-in.

Access: Available to sellers using Square POS in Restaurant mode (Full Service, Quick Service, and Bar) in the US, Canada, Australia, the UK, and Ireland. To configure fulfilment methods, go to Square Dashboard → Settings → Fulfilment. Order-ready texts can be triggered from Order Manager or directly from POS — no KDS setup is required.

Real-time check view for food and beverage sellers (open beta)

What changed: Real Time Check View introduces a split-pane checkout experience for F&B modes. Item details stay on the left while the cart updates in real time on the right as items are configured. You can switch between items while customising and have edits saved automatically — no need to confirm or back out before moving to the next item.

Why it matters: During a rush, switching back and forth between item configuration and the cart slows service and introduces errors. With the full order visible alongside item details, you can verify selections, quantities, modifiers, and prices as you build each order. This layout also supports upcoming nested modifiers for more complex item customisation.

Access: Real Time Check View is available as an open beta through Early Feature Access on your Square Dashboard. Go to Square Dashboard → Early Feature Access to enable it.

Learn how to set up and manage Real Time Check View for restaurants.
Learn how to customize item details settings.

Service-level appointment deposits to reduce no-shows

What changed: Appointment deposits can be configured per service rather than as a single global setting. You can require different deposit amounts for different services — so a 30-minute consultation and a two-hour session don't have to carry the same deposit requirement.

Why it matters: When clients put money down at the time of booking, they're far more likely to show up. Service-level deposits let you match the deposit to the value of the appointment, so you're not over-charging for quick visits or under-protecting your time on longer, higher-value services.

Access: Go to Square Dashboard → Square Appointments → Settings to configure deposits on a per-service basis. Deposits are collected from clients at the time of booking.

Time-based availability for menu groups on Square Online

What changed: Menu groups on Square Online support time-based availability hours. You can configure individual menu groups — such as "Brunch" or "Happy Hour" — to display only during specific days and times. Buyers see orderable items by default based on the current time, with an "All Items" option to browse the full menu.

Why it matters: You can control which menu groups appear to buyers based on time of day and day of week, using the same group-level scheduling that works across other ordering channels.

Access: Go to Square Dashboard → Items → Items & menus → Menus, then select a menu group to configure its availability hours.

Learn how to create and update menus.

UPS shipping with discounted rates available on Square Dashboard

What changed: Square sellers can create a UPS account directly from Square Dashboard and ship with UPS's pre-negotiated rates as a built-in benefit of integrated shipping. Previously, accessing UPS rates required bringing your own UPS account and connecting it through a third-party integration — this removes that step and offers discounted rates without any separate negotiation.

Why it matters: If you've been shipping at retail rates or managing a separate UPS account outside of Square, you can consolidate your shipping workflow in Square Dashboard and pay lower rates on UPS shipments. You don't need to call UPS or negotiate a contract — the discounted rates are available as part of your Square integrated shipping setup.

Access: Available to all U.S. Square sellers using integrated shipping. To enable, go to Square Dashboard → Account & Settings → Fulfilment methods → Shipment → Shipping carriers, select UPS, and follow the account connection flow.